Dunkin’
Address: 11301 NW 27th Ave, Miami, FL 33167
Phone: (855) 336-6887
Price: $
Menu: View Online
Rating: 3.6
What Time Does Dunkin’ Open?
Saturday,: 5AM to 5PM
Sunday,: 5AM to 5PM
Monday,: 5AM to 5PM
Tuesday,: 5AM to 5PM
Wednesday,: 5AM to 5PM
Thursday,: 5AM to 5PM
Friday,: 5AM to 5PM
Dunkin’ Reviews
Kay Cee
Never been to this location. Did not know it was located inside a gas station. But the sign is not hard to miss. The young man there hopefully is new & just unsure of himself. He will get better with greeting, speaking to customers so they hear and understand him. We have to be patient with new employees. Often times we get agitated during their training process. I ordered a dozen and a half bagels. A young lady (Deidre)assists (no pleasantries) but her entire demeanor was a lazy Saturday morning foot dragging around the house mood.
Then another woman I want to assume is the manager assisted.
It took 10 minutes to get the 18 bagels (only 3 kinds). They were warm and the office staff enjoyed them. That’s the main point right ♀️
Accessible location, okay staff, fresh bagels.
**was able to recall the employees’ name from previous reviews **
Adam Heisner MBA JD
I visited this Dunkin’ and went through the drive through and had just one passenger in my car. Your employee Deirdre refused to do two separate orders and had quite a nasty attitude. This isn’t my first bad experience at this Dunkin’ but it’s definitely my worst.
Deirdre said we were running up her timer and if we wanted two orders we could either loop back through the drive through or come inside. This is directly across from a college so I would think there would be lots of requests for separate orders. In the end we left. It is abundantly clear that Deirdre doesn’t care about her job one bit and shouldn’t be dealing with any customers. If you check your yelp and Google reviews you’ll see numerous complaints of the same employee.
Tina Lutchmedial
Im not sure why I keep trying to give this Dunkin “another chance” because literally every time in here it’s the worst experience. I went to the drive thru, was told to park my car in front and they’ll bring my order. Waited for nearly 15 minutes. So I came inside (which defeats the purpose of drive thru) and I’m still waiting another 15 minutes just to have my order messed up. Do not come to this Dunkin unless you have at least 30 minutes to spare and okay with a messes up order.
Faith Hendriex
Asked for hibiscus tea with honey and lemon . They gave me chamomile and told me they were out of honey at the window. I confirmed hibiscus again at the window they said yes . This is not hibiscus. Hibiscus tea is pink. Nothing in the hole to stop the tea from spilling out like Starbucks.
Robert Fusco
Employees are sooo rude and they can’t read, mobile order was skim milk NO sugar I get the coffee with cream and loaded with sugar and I ask this is skim milk and I get a nasty response it’s milk with an attitude and walks away. Poor quality customer service don’t recommend going there unless you like dealing with rude people and like getting your drink made wrong and have to deal with it.
Lena Lyon
Avocado sourdough toast with fire roasted tomatoes.
#Delicious
Tammy Jones
I wouldn’t even give then a half a Star uuugh this Spot is so Freaking Terrible MY whole staffing orders were completely ruined I wish they do something about this disrespectful lazy BUSINESS ITS SAD IN OUR MONEY ISN’T WORTH PUTTING INTO THIS ESTABLISHMENT THEY ARE SO RUDE DISRESPECTFUL IN MEAN IN THEIR FOOD IS RIDICULOUSLY COLD IN UNDER COOKED
Bridgett Daniels
Usually I get coffee for my mom at 5 but was told not open til 5:30 so either Dunkin Donuts don’t know their hours or someone doesn’t wont to work
Vanessa Mayea
I love Dunkin but was so dissapointed… This location always has some type of problem.. Today I placed an online order and when I get to the location to pick up, they tell me they dont have the specific flavor.. Why isnt that a feature on the app or something that tells you whether or not they have or dont have an item specifically.. I had to get another flavor coffee & wait for them to bring it to me.
Chante Walters (Pinklemonade)
The worst customer service ever the assistant manager Delilah or whatever her name is was so rude it was ridiculous ridiculous I didn’t even want to give the one star and don’t come telling me about you hope my Next experience has a 5-star, give you another chance because I’ve been there numerous times and they are so rude the fact that its the only Dunkin Donuts in my area, It’s really sad corporate needs to really step in because from my understanding this is franchise and y’all really need to do better it is very disgusting how y’all treat people and I say y’all because all you guys represent Dunkin Donuts
