Dunkin’ Donuts in Miami (Photos, Menu, Reviews & Ratings)

Dunkin’ Donuts

Address: MIA Concourse D North Terminal 2nd Level Departures by Gate D, 41, Miami, FL 33126

Phone:

Price: $

Menu: View Online

Rating: 2.5

Website: https://www.dunkindonuts.com/

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Dunkin’ Donuts Reviews

Marisela Figueroa

Terrible customer service. The line took a long time because their system kept going out due to wifi issues, or at least that’s what the cashier said. She says their systems fail a lot at night and it is common for their machines to shut down. When we finally went to pay the system again shut off while the transaction was ringing but the card we used WAS CHARGED. The cashier said that is wasn’t charged since no receipt was printed but the receipt didn’t print because THEIR system turned off. She insisted that we had not paid and refused to make our food unless we paid them AGAIN. This cashier starts fighting with us because THEIR system couldn’t work properly.

Austin H

Horrible service, the cashier spent more time flirting with the safe wrap guys than helping customers which resulted in a line waiting for 30+ minutes. When I finally got to the order area she refused to help me because I don’t speak Spanish and she doesn’t speak English. She said “no speak english bye”. After being up for over 19 hours straight I just wanted a coffee but your staff told me to go away because I didn’t speak Spanish… this dunkin is in the main ticketing area. I’m sure your fine if you speak Spanish and are attractive to the young female cashier. Otherwise I wouldn’t bother…

Michael Noerr

Somewhat limited selection, but it is an airport. They have most of the popular donuts and they have bagels and other items as well. Very small area so the line winds out into the terminal. Service was rather quick and the staff seemed fairly friendly.

Barbie

The employees were so nasty and disrespectful. This one guy with a big bump on the right side of his face name Julio was really disrespectful !!! I think it will be a long time before I go back to that Dunkin’ Donuts. When I asked for the supervisor or the manager they pretended not to speak English. I am an employee of Miami international Airport. (TSA) I know they always get your order wrong but I was really shocked of the treatment as well !!!!!!! If anyone know who the manager or supervisor is can you please post the phone number so I can give them a call. YESSSS it was that bad !!!!! Date 6/22/2022 between 8:30pm and 9:00pm Dunkin’ Donuts in the central terminal F….. Also I’m looking for the correct address so that I can also report to the BBB….,

J Alarcon

The cheapest option to eat that is Open 24 hours at Miami Airport

mvides22

Service was terrible, the dude making mu sandwich literally took 30 min to make a sausage croissant, when I tried to talk to him he avoided me, and the sandwich came all burnt up, definitely wouldn’t recommend

Wendy R

Service was quick but the coffee was not good at all. So bad we couldn’t drink them. Waste of $$.

stephanie tellado

Worst service!!! Employees were rude the ASSISTANT MANAGER was even more rude. I do not recommend going here have your coffee before you come !

BleuMustang

Not bad. Sweet lady took my order. They couldn’t do an iced cappuccino but they were abled to do an iced latte

Amy Wheatley

The staff is so rude. They made my drink wrong twice and blamed me. They intentionally waited to make an iced coffee because they were mad. I was very kind and understanding but I wasn’t going to drink whatever they made with chocolate syrup.

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