Dunkin’
Address: 4811 Country Club Rd, Winston-Salem, NC 27104
Phone:
Price: $
Menu: View Online
Rating: 3.1
What Time Does Dunkin’ Open?
Saturday,: 6AM to 8PM
Sunday,: 6AM to 8PM
Monday,: 6AM to 8PM
Tuesday,: 6AM to 8PM
Wednesday,: 6AM to 8PM
Thursday,: 6AM to 8PM
Friday,: 6AM to 7PM
Dunkin’ Reviews
Megan Hobbs
I didn’t look at the reviews before visiting this location, but I had a wonderful experience. I came in around 7:30am and ordered 2 “Box o’ Joe’s” to go for a work function, then ordered a sandwich and cold brew for myself. The cashier was friendly and professional and had no problem with ringing me up for 2 separate orders. My sandwich and coffee came out within 5 minutes and I was able to have breakfast while I waited. The awesome team had me on my way by 7:45am with the 2 boxes of hot coffee and plenty of cups, lids, creamers and a variety of sugars to go, even though they had a steady stream of drive-thru orders to fill at the same time. I will definitely be back to this location anytime I need coffee for a group, or just as a great way to start my day.
Geneva Diaz
Absolutely awful. I went this afternoon and three employees were inside but certainly not there to work. A man and two women, just standing there looking absolutely clueless. I sat at the window waiting to pay for 5+ minutes, completely ignored. I walk in and he looks at me like he’s totally confused on why I’m inside. Why did not one employee think to go to the window and say sorry about the wait we’ll be right with you? There was no one in the drive thru and no one in the store. The one other time I went to this location I ordered 50 munchkins on the app and was told they only had 25 and they were unable to do a refund. Never again. Seriously management, get employees who actually want to work because this isn’t it. To the employees getting paid, you had no one, how hard would it have been to make a single coffee…?
Alishea Relaford
I’ve visited this dunking about a month ago at 7 o’clock in the morning. Wear a slender young lady who said she was the manager came especially to the window to confront me along with a friend of hers who threaten my food and said I wouldn’t say anything to someone who’s making my food. The staff there is very rude and each time I have went my order has not been correct which is why I was concerned with this order. However this location is very convenient to my home and I will not visit it because of the staff and the management.
JE
I ordered a iced French vanilla with almond milk & it was DELICIOUS! Funny thing is, I don’t like coffee but this was a hit ! Young blonde girl was genuinely sweet too ! Job well done !
J Brown
This is one of most undertrained DD I’ve ever experienced. Mobile orders are consistently wrong or missing items. The drive thru speaker doesn’t work properly. They close at times that are inconsistent with what’s listed as their operating hours.
This location is closer to my home but I much rather drive to Clemmons or the location near Forsyth hospital instead of being disappointed here.
Kayla boucher
I always have fast service, employees are nice, but this is the worst tasting coffee from any dunkin. I love dunkin. If I owned this dunkin on particular I would be ashamed.
The ice coffees either have, to much sugar, to much cream, to much flavor syrup or the exact opposite. Typically I can at least repair the coffee at home but the ones I got today were a waste of money.
Abriana Kimbrough
This location is awful. They always make matcha wrong. It’s always full of matcha clumps because they refuse to take time to mix it thoroughly. Whenever I ask them to make it correctly or give them instruction they catch an attitude. I def won’t be back
Miami Rajas
I used to come faithfully. Every since I I’m assuming switched management. It has deflated. The girls in there before we awesome had a way of making the visit personalized but now it’s awfully slow
Muhammad Awais Liaqat
Staff was very nice.
Bagel was perfectly well done toasted.
Cofe was excellent
10 out of 10 for this branch staff.
Angela Strader
I submitted a survey (the one on the receipt) explaining my poor experience with the food. The latte didn’t taste like coffee, the sandwich bread was wrong, and the sandwich tasted like plastic. At the end of the survey I agreed to be contacted to share more information. The representative called later and lacked professionalism and empathy. She was talking at me and did not ask a about my experience. I suggested she ask me some questions to understand my experience better. She said that she doesn’t need me to tell her how to do her job, and hug up on me. I reported the interaction immediately to corporate.
