Dunkin’
Address: 9926 E 79th St, Indianapolis, IN 46256
Phone: (317) 436-7714
Price: $
Menu: View Online
Rating: 3.3
What Time Does Dunkin’ Open?
Saturday,: 6AM to 6PM
Sunday,: 6AM to 6PM
Monday,: 5AM to 6PM
Tuesday,: 5AM to 6PM
Wednesday,: 5AM to 6PM
Thursday,: 5AM to 6PM
Friday,: 5AM to 6PM
Dunkin’ Reviews
Julie Kelle
Haven’t been to Duncan Donuts in over 40 years. Drove out of our way hoping to find donuts like when I was a kid. Poor selection, not fresh, terrible service. Went to Meijers got good selection, fresh, better pricing. Grocery store did a better job than the donut store.
Erica Strong Ushi
By far the worst Dunkin.
Cannot handle volume.
Should close the lobby because they completely ignore people anyway.
Finally once my order got placed, they brought the wrong order and refused to give me a refund.
They turned off mobile ordering because they kept messing up orders.
This place needs new management/ownership.
Santos Lozano
First time there, it was ok, donut tastes like any other donut, customer service was regular. Lobby is real small.
Ms. JSM
This Dunkin location consistently has a long wait through the drive up whether you are the only car in line or one of a few. Customer service training and new professional management is in order for this location IMMEDIATELY. I drove to this location today, Oct. 2, 2021 around 9AM. When I placed my order for a dozen donuts, I asked if the donuts were made fresh. The manager or the” older” guy ( as the majority of the staff are teens), abruptly asks me, ” What do you mean by fresh?” I was floored. If you have to ask your customers to define “fresh” in regards to the food that you are serving, then you are definitely in the wrong business.
Going forward, I will take the extra 15 minute drive to Fishers to get better service and food for my money. The donuts were dried out on the inside and the “hash browns” (tots) were soggy.
BTW, the teens are always nice..keep up the great work, young people!
Cole
If you value your time, avoid this place at all costs. Incredibly long wait in the drive thru every time and THEY LIE about their lobby being open every time I’ve been here. Management is brazenly lazy and it shows in their wait times and everything else.
Courtney Brooks
Frequently out of donuts (which seems criminal). I believe the drive-thru menu is outdated because it has discontinued items still on it. Frequently out of decaf coffee.
In theory it seems like a convenient option for the castleton/fall creek area because the 82nd street Starbucks line is usually wrapped around the building, but because of the poor operations of this place you’d be better off going to the 96th street Dunkin location or just waiting in line at a Starbucks.
Theodore Jenkins
Hasnt had their lobby open since the pandemic started. It’s been 2 years they need to get over it as a delivery driver being forced to wait in the drive thru is incredibly frustrating especially since their agreement is supposed to have me go inside to get the food. Never order food from here they dont want to make it for you and they hate you for coming. Go somewhere that actually wants your business
Chatara Nelson
The staff was great. My order was placed through the app. I ordered 10 items which totalled out to be $26 and some change. 8 out of 10 items were correct, but the two bacon egg and cheese only came with bacon egg. My daughter had to come and ask me what I ordered her. I said bacon egg and cheese croissant. She said there’s no cheese. She wondering why her sandwich was failing apart.
Wayne Bloomquist
Oh a morning with a dozen donuts! Fantastic! Yeah , I ate one in the car!!!
Bearhart80
Worst experience at a Dunkin. Placed a large online order in the hope would be easier. Order wasn’t ready, was made wrong. Was asked to park in the back of the store. When order finally came it was only half. Waited for the rest of the order to find they weren’t bringing any more out. Got back in line and explained they had only given us half the order. Had to wait again. Once we finally tried to enjoy our order, it tasted horrible. Would rate 0 stars if possible. Save yourself the trouble. Wasted an hour of my life.
