Dunkin’
Address: 21250 N Cave Creek Rd, Phoenix, AZ 85024
Phone: (602) 687-7372
Price: $
Menu: View Online
Rating: 3.6
What Time Does Dunkin’ Open?
Saturday,: 5AM to 7PM
Sunday,: 5AM to 7PM
Monday,: 4AM to 7PM
Tuesday,: 4AM to 7PM
Wednesday,: 4AM to 7PM
Thursday,: 4AM to 7PM
Friday,: 4AM to 7PM
Dunkin’ Reviews
Jova Barris
I highly recommend Dunkin’ in Cave Creek, AZ. To specify, the staff members here are friendly, efficient, and always provide informative insight pertaining to menu modifications and beverage ingredients.
Robert Pritchard
Avoid on the weekend. They used to be good, but have been awful on the weekend lately. Always out of everything, and people running around like a fire drill. Told me to pull around front to wait for a sandwich and iced coffee, and they would bring it out. 10 minutes later, walked inside and the sandwich was sitting on the counter, no coffee. Location on Tatum and Greenway is a better option. Weekdays have been fine.
Ryan Reese
Don’t mobile order at this location! Placed my order at 9:35 drove to the restaurant and arrived at 9:45 . Part of my order was done so I grabbed the bag for that however our coffee and donuts had not been placed waiting at the pick up area for about 10 minutes nothing so I walked over to where you order because no one acknowledges the pick up area. The lady at the front gave me attitude and said she couldn’t help me and I had to wait at the pick up window. By this time there had been atleast 6 people who have ordered got their entire orders and left. About 5 minutes later she brings over my iced coffee. 10 minutes after that I went back over to the front counter and then told the girl I was missing my donuts and she goes oh sorry must have lost the slip. So all said and done it took me 35 minutes to get a mobile order that should have already been done.
Kelci Hunter
I’ve never met such horrible staff. They can’t handle someone ordering multiple dozen donuts at one time. The manager on duty today was trashy and rude. All workers were unattentive with poor and unkempt appearances. I will never be back. Poor staffing, poor management. Do better.
Brandy Jones
Idk who runs this place.. honestly. But whoever does… has no clue what’s going on. You’re out of popular donuts every Sat and Sun by 9. That’s the only consistency this place has going for them and I built a house here over a year ago. CHOP CHOP GUYS..
Donna Ayala
Sandra the manager refused to put sweet foam on my hot coffee. So, I said you can charge me extra she said, “no”. I said, “charge me full price for a cold brew with Sweet foam and just put sweet foam in the cup and I’ll put it in my hot coffee”. She said, “no I will not do that for you.” I said ok, give me a cold brew with sweet foam and a hot coffee. She made sure the cup was full of ice and very little Sweet-foam so I couldn’t put any in my hot coffee. I asked for her name and and District managers name. She rudely stated my district manager will tell you the same thing. No customer service skills or problem solving skills and was completely comfortable with being rude to me in front of her employees to teach them it’s ok to be rude to customers.
Kent Cullumber Jr.
I guess Dunkin decided to no longer carry French curlers. Disappointed. Then asked for vanilla cream filled, they were out. Employee said would you like me to tell you what we do have. As if we don’t care what you want, this is what we want you to have.
Anita Shah
Ok so it’s Dunkin Donuts. What’s there not to like? I have been eating and Dunkin Donuts and drinking there coffee for years now. I have given this particular one many many chances since it is by my work. However this store just doesn’t have it together. The drive through is ineffecient. They need to take a few tips from other restaurants with drive throughs and improve. Too long of a wait, and not because there are too many cars in front of you. Today I pulled up to the intercom to order and waited at least 3 minutes to place an order. This was after I got through the car line and when it was my turn. Often they don’t hear your order correctly and I have had to request changes at the counter. Customer service is lacking. The employees do not want to be there. But today was the last straw. I pulled out my chocolate frosted donut and I think they gave me the runt of the litter. Not nearly the amount of frosting as they usually have. I was already at work so I couldn’t do anything about it. But after today, I won’t be going here. Waste of money and time.
James Boren
Waited in the drive thru for 30 minutes and there were only 2 cars in front of me. Employees had no sense of urgency. Ordered donuts online and got a message that they were ready. They weren’t ready. They didn’t start the order until we got there. Pointless to order ahead.
Nicolae Lorimer
Horrible service- not making sandwiches at 9 am cause they are backed up? Turned off the app so can’t place any orders- meanwhile there’s an employee that is just hangin around barely doing anything. Unbelievable what this world is coming to-
