Dunkin’
Address: 1401 Emil St, Madison, WI 53713
Phone: (608) 609-0610
Price: $
Menu: View Online
Rating: 3.9
What Time Does Dunkin’ Open?
Saturday,: 5AM to 8PM
Sunday,: 5AM to 8PM
Monday,: 5AM to 8PM
Tuesday,: 5AM to 8PM
Wednesday,: 5AM to 8PM
Thursday,: 5AM to 8PM
Friday,: 5AM to 8PM
Dunkin’ Reviews
Debra Lorfeld
Stopped in this morning to get donuts for my co-workers. The donuts looked delicious. Unfortunately I had to leave without any after waiting 20 minutes at the counter without even being acknowledged. It was apparent that drive-thru customers are their priority.
Emma Almy
As a Dunkin’ rewards member and frequenter, this is best Dunkin’ I’ve ever been to. The staff is always so kind, personable, and upbeat. My coffees are always perfectly made (if you are a Dunkin person, you know that’s uncommon). Mistakes don’t happen often, but if they do, the staff are understanding and take care of you quickly. Every time I come here I’m impressed yet again!
Angela DiSalvo
This is my favorite Dunkin. It makes me happy to see so many young adults working with a smile. They look like they have fun at work, and I’m always greeted with a smile.
Nato Coles
In late June, some friends and I were staying about half a mile from here, and this was where we’d grab coffee and snacks before heading in to the city. The team working every morning was really cool – the “vibes” of the place were great! Whoever is doing the hiring here is picking good people. And the lady who did the window art is really good at her work, too. I don’t normally like to review places like Dunkin or other big national/international chains (who needs to know what Joe Schmoe thought of the 55th Street McDonalds, right?), but this particular Dunkin Donuts was a great little neighborhood spot and this is my way of thanking the people who were working at the times I stopped here.
Travis Bender
I’ve had about 90% good experiences at this Dunkin. It’s just been 1 or 2 times where things were off. Either the staff was rude or the drinks weren’t quite right. But in reality, no one is perfect so for the other times, it’s amazing!
Amy Lynn R.
The female staffer was friendly and helpful. The vanilla iced coffee was too sweet. Sickly sweet. Donut was average at best. Pick save has much better donuts.
Joey Frantzen
This egg and cheese sandwich smells and taste like restaurant sanitizer chemicals. Looked up on reddit and its apparently common with dunkin. This is a big issue as it can cause not only discomfort but vomiting. I worked at Einstein bagels for 5 years, I get it. The rushes, microwave eggs, hangry people. I did it all And never went so fast that i risked not cooking food properly or cleaned something inproperly. I tolerate a lot but this is unacceptable, it can make people sick.
Also the coffee is brewed to hot. It’s burnt and not even enjoyable
Shawna Billings
I DO NOT RECOMMEND this location DD! Workers are rude. I ordered their signature new salted caramel cold brew and they were so confused on what I ordered. I ordered food and they asked me multiple times what i ordered. With the salted caramel cold brew I don’t know if it’s cream added on top so I asked “ does this have whip cream” and one of the workers very rude like commented “ we don’t put whip cream on cold brew why would we add that” and I clearly saw them make it and they didn’t make it right because it didn’t taste like salted caramel AND they did add whip cream. Very disrespectful and disappointing. I’ll keep going to the DD by gammon like I’ve always gone too. Lost a customer Sorry. Management should have a talk to workers are their attitude towards customers.
Nanda L
THE CASHIERS STEAL YOUR INFO!!!!
I went there a couple of weeks ago and paid with a gift card. They took FOREVER to give me back my card which was strange since usually they’re fast about everything but I didn’t think much of it. About 15-20 min later when I tried to use my card again it didn’t go through and when I checked the card had been used up with online eBay purchases (I’ve never used EBay) SO BE VERY AWARE OF WHAT THEY DO WITH YOUR CARD. I’m 100% sure the cashier took down the card info and used it for her eBay purchases. This led me to stop going to Dunkin’
You suck Dunkin.
Unknown Name
The adult staff here and the sweetest people on Earth. But almost all but 2 teenagers are extremely rude. I have gone through their drive thru countless amounts of times being helped by a teenager. At the window, I haven’t been told my total when they have taken my payment and basically a few to no words are said through the entire process. They need to have a second look at their employees right now.
