Address: 9978 Old Baymeadows Rd Ste 5, Jacksonville, FL 32256
Phone: (904) 646-1077
Menu: View Online
What Time Does Dunkin’ Open?
Saturday,: 5AM to 9PM
Sunday,: 5AM to 8PM
Monday,: 5AM to 8PM
Tuesday,: 5AM to 8PM
Wednesday,: 5AM to 8PM
Thursday,: 5AM to 8PM
Friday,: 5AM to 9PM
Worst experience everytime. They can’t follow simple directions on how to make my coffee its never made with the right amount of cream/sugar. My coffee is always wrong. When I order through doordash my coffee is half empty and spilled and the last time I ordered there was an unknown (mucus textured) object in my drink. Never again!!
This location is an “On Tap” location which I thought means customer pours own beverages….☕
Not the case. But still transparency, great customer service and great products.
It’s also called Dunkin now.
Drop the Doughnuts part…..
Update April/2022 Customer Service is great at this location. Very low lines. Very low waiting.
What a great and fresh experience! I guess this is a sign of things to come with a more modern, trendy and welcoming interior design 🙂 I didn’t see drive thru as an option so walked in and was delighted by the speedy, friendly service – better than my usual drive thru experience at other locations. #KeepRunnin
I love this Dunkin. Everyone is always so nice and the products are consistently good. One time an employee complimented my outfit so what’s not to love about this place? Thank you and keep up the good work!
The lady was nice but I didnt like that at 830 I went to counter to get a small cappuccino and she told me that’s she shutting her machines down now. I was already in house enjoying a previous purchase. Miss when I use to come in the morning and how nice and helpful the crew is.
Very nice staff. Clean store and fresh donuts
OMG. I have been going to this place for years. I get staffing is an issue but after the last 6 attempts to get served in the drive thru I just gave up on this location. The several times I have walked in is no better. They are grossly understaffed especially between 7am and 10am all week. Personally, if they limited drive thru orders to only a few items that would help or these obese girls from ordering 8 different latte in the drive thru with totally different flavors. For my office purchases I go a bit out of the way to the Dunkins on Gate parkway which seems to have a better experience that last few times.
This Dunkin’ on baymeadows is only missing a drive thru otherwise it’s really probably the best Dunkin’ I’ve gone too. They are on top of everything. Such a stark contrast to the other Dunkin’ on baymeadows
I’m not positive if this was the girls name but it’s the name on the receipt, Danas customer service was amazing! I ordered a medium iced latte and before she handed me the drink, she asked if I would like any whip cream or drizzle of whatever on it. I know that’s not a big deal but normally when I order iced lattes I’m never offered that and I really appreciated it because I actually prefer the whip cream and drizzle. The maple brown sugar sandwich was great as well, Great food/drink quality and great customer service!
It was okay. They should slow down a bit. They missed couple orders for people in front of me. They also go my order wrong.