Dunkin’
Address: 222 W Waters Ave, Tampa, FL 33604
Phone: (813) 935-0300
Price: $
Menu: View Online
Rating: 3.5
What Time Does Dunkin’ Open?
Saturday,: 5AM to 8PM
Sunday,: 5AM to 8PM
Monday,: 5AM to 8PM
Tuesday,: 5AM to 8PM
Wednesday,: 5AM to 8PM
Thursday,: 5AM to 8PM
Friday,: 5AM to 8PM
Dunkin’ Reviews
aLea Roxie
For the last 2 months I have been going to the location 5 days a week. Some days are good but most days are bad. And not normal, “Oh their busy bad”, it’s literally ordering a drink & it being made completely wrong and still having to pay for it because the employees are rude & if you try to say something they cut you off and ignore you. Today was the final straw for me. I ordered online 20 minutes before I got there because even ordering online 10 minutes prior- you have to wait at minimum 10 minutes in a parking spot for your order- even with NO LINE AT THE WINDOW & the inside empty. I ordered a Charlie Cold Foam, a drink I have been ordering since it came out, when I was finally brought my drink, I let the employee know that it was not right. The response was, “it is because I just made myself one and it’s vanilla”. I threw the drink away because it was disgusting. I wasted money enough times here & I will not be back. Suggestions for the manager or owner- find better employees and make this store what it was when it first opened. I have also sent an email to Dunkin Donuts themselves letting them know how rude the employees are & that this is the WORST location in Tampa.
B W
This dunkin… oh brother. I was shocked when I saw this location has 3 stars since 99% of the reviews are 1. How does that work? Anyway, there is usually only 1 person working. Working in retail and food I was under the impression that most corporate companies require min. two workers to keep it safe and ensure nothing shady happens? Not at this location. They take 1 car at a time, meaning you sit at the drive thru until the person at the window has received everything. This makes it so the workers don’t have to worry about pace, since whoever doesn’t want to wait 30 min+ will just leave. It’s also never correct. Ordering ahead doesn’t matter they’ll wait until you get to the window and still get it wrong. It’s also often filthy which makes sense since it’s so understaffed. I’d go anywhere else if possible
Elis Rivera
Fantastic employee! Great Service! He must be a manager but I didn’t ask.
I honestly lost faith in Dunkin a long time ago… it seemed like every location I went to shared the same standard of just not caring, in the quality of service, food, AND coffee. I go as rarely as possible now but luckily I stopped at this one and while thinking “here we go (rolling eyes emoji)” I placed an order for my whole family before hitting the road for Labor Day. The employee was working alone which made me even more nervous in placing a big order but he was courteous, knowledgeable, and extremely patient. The sandwiches and wraps were all prepped perfectly and my husband and I enjoyed Lattes from Dunkin for the first time in a while! I’m so grateful he was the one to serve us before this road trip. I wish I asked his name for this review but Thank you so much! Labor Day 2022 1330
Carra Green
I am a loyal member and every day coffee kind of woman.Rarely do I come to this location but TODAY I did go through the drive thru made a purchase for medium hot coffee got no receipt just change.Didnt think I needed the paper anyway,mean while I pull into the parking lot to taste my coffee to find it’s not sweet as it should be I look at the label it’s wrong so I ordered 6 cream 8 sugar medium hot.Well the label says 3 cream 7 sugars so MINOR MISTAKE go inside there is a line I walk to Uber pickup and say EXCUSE ME to MELISSA and she walks away clear as day and disregard me.I wait, I then catch the drive thru associate attention and NOW ASK FOR A Refund she walks to front counter to the same older woman whom just ignored me and my request and she yells out TELL HER TO COME BACK TOMORROW !!! I DONT KNOW HOW TO DO A REFUND!!! I was so shocked and disgusted with service I ask the young girl is that the person in charge she says YES.I go to my car get my phone and complain to corporate whom offers to walk her through the process AND SHE THEN CALLS HDR BOSS FOR INSTRUCTIONS WHICH COULD HAVE BEEN DONE IN THE BEGINNING!!! MELISSA IS DEFINITELY NO LEADER OR MANAGEMENT MATERIAL,AWFUL SERVICE/EXPERIENCE
Patti Montanez
I am very upset that the Dunkin’ Donuts located on Florida and bears has closed they had the nicest friendliest people there and the service was always fast
Chelsea D.
Terrible absolutely terrible we pulled up to the speaker box car in front of us pulls off then it’s our turn we pull up we wait 5 mins get absolutely no response so we decide to drive off as we are leaving all the workers seem to be hanging out in the lobby pulling their shirts up and just talking looking crazy. DONT COME HERE!
Yesenia Morales
They take FOREVER, I order iced coffee and the lady took like 35 min to make it.
They even smoke when there’s no costumers… never again
katie carone
Every single time I have ordered from this Dunkin location it has been incorrect items and nothing to what I ordered. This is not how you run a business and this location is known for giving you completely different items then what you order. I suggest you either higher better and more reliable staff and or just shut the whole location down. This is not how you get customers.
Rolena Grandberry
Today I went 5o this Dunkin’, I ordered 2 Coco Lattes, one small one large. The large one no whip cream and I also ordered a green tea small. Well I received be a l a large latte be with whip cream tea, reordered a coco mocha 8ce coffee, came out large with another coco moho still with whip cream. My daughter had to go inside to get the coffee. Well it was still wrong. The coffee just was milk, one was full of sugar. I called x3 with no answer, so I went to the facility to speak with the manager and voice my concerns, person who made the drinks stated that I was lying about what I ordered,the manager stated she was the assistant manager. I ask him to have her step away so we could have our conversation,bin which he refused. Well he doesn’t need his job. If a customer comes inn polite, then you are called a liar that is very unprofessional. I did come for a refund, I just wanted them to be more aware of what was going on and just to he aware. I think. I will be contacting corporate and aI will not patronize this store again. I advise the manager if this and I advised him, this is why African American establishment are not patronize, because they do not know how to treat customers. Whites may not agree or like your but they are going to try and keep your business. When The “manager”, was made aware of this aI became a KAREN, TRUMP supporter.
Johanna Jaquez
Literally the worst Dunkin’ in Tampa every time I go they get my order wrong without fail or something is broken (oven, blender) which means they can’t offer most of the menu. Try to avoid this Dunkin’ if possible, not worth the time or annoyance