Dunkin’
Address: 13440 Carrollton Blvd, Carrollton, VA 23314
Phone: (757) 238-9096
Price: $
Menu: View Online
Rating: 3.6
What Time Does Dunkin’ Open?
Saturday,: 5AM to 7PM
Sunday,: 5AM to 7PM
Monday,: 5AM to 7PM
Tuesday,: 5AM to 7PM
Wednesday,: 5AM to 7PM
Thursday,: 5AM to 7PM
Friday,: 5AM to 7PM
Dunkin’ Reviews
T Quick
Order 2 vanilla cream donuts. Watch the person remove them from the rack labelled vanilla cream. Got home only to find they were maybe lemon? They didn’t taste good. Tried to call the store to stop others from the same negative experience but no one answered and couldn’t leave a VM either. This was at 9:30am so past the morning rush.
Naomi Pollock
This location is always super slow. My last encounter I waited 25 minutes in the drive through before I even got to order. Drinks are always way too sugary. Asking for cream and sugar in a small coffee equates to approximately 5 packets of sugar instead of 1/2. Do not even think about ordering food. Not only does everything, including the bagels, taste like it was just taken out of its plastic container after being stored for months. Lastly, one would think a coffee and donut restaurant would actually have donuts. This location is consistently out of a wide variety of donuts on week days and weekends.
Michelle Hamlin
Why is the kitchen closed several days a week in the mornings? I asked this morning (this has been going on for weeks) and they indicated that nothing was broken they just closed it and she was waiting for the staff members to open it back up. I do not agree with the way the drive thru is handled. They take one order at a time and normally wait for that car to go through the line and then they will take another order. This obviously backs the lines up and now the kitchen is regularly closed in the mornings. I would definitely head to another location if you can. It is unfortunate that this location is easiest for me to get to. Other than the that, the staff is generally really friendly and they normally get my order right.
Izzy Lucas
coffee is always good. would give five stars but there is a young lady working there by the name of chloe who is nothing but rude and combative every encounter i’ve had with her. all the other workers are always pleasant, prompt and are fast to greet with a smile. unfortunately one bad apple ruins the bunch. without a doubt will be contacting corporate when the office opens.
L. Tee
This particular franchise is just slow for now reason at all. If it’s not one thing it’s another Ex: oven is down, out of donuts, out of croissants. The never bother to put up a sign for the customers in these instances! I understand being short staffed but, I pray a Starbucks will open and decimate them every time I go to this place!
Alio Green
Ok so we’re just not gonna mix the coffee and sugar in the cold brew? Oh ok… warmer doesn’t warm the doughnuts that’s cool… yep. Oh I see drive thru takes priority over the dining room, sweeeeeet! Everything you’re handing me is cold even tho I ordered it 5 secs ago? Amazin’!
C P
Always out of French vanilla.. four times now I’ve gone there and there was this situation.. twice now also for the frozen coffees. I waited for 8 min in drive through, so did the lady before me, just for her to tell me to wait and then say how they again don’t do frozen coffees for the day.
Michael Cromartie
Dunkin (HQ) should really look at closing this location. It is chronically terrible. The store is often closed during its posted business hours, yet still accepts online mobile orders. They actually charge you for an order and are not there to fulfill it when the customer arrives. They’re just pitiful.
Wheeler Darden
Ok coffee absolutely terrible service and food. The girl taking orders got the drink order wrong and, I guess, gave us terrible food as revenge for correcting her. We got a sad croissant that was both cold and burnt at the same time, and a sour slice of avocado toast that tasted like it had turned.
Even worse than your typical smithfield bs. I think I might get sick
Avoid this place
brian Z
Very slow. Coffee is very watered down compared to other dunkin donuts. Often tastes bitter. Too often.
