Address: 8355 College Park Dr, Lincoln, NE 68510
Phone: (402) 805-4659
Menu: View Online
What Time Does Dunkin’ Open?
Saturday,: 4:30AM to 7PM
Sunday,: 4:30AM to 7PM
Monday,: 4:30AM to 7PM
Tuesday,: 4:30AM to 7PM
Wednesday,: 4:30AM to 7PM
Thursday,: 4:30AM to 7PM
Friday,: 4:30AM to 7PM
Rude, uncaring, lazy staff.
At least one person is always on their phone instead of working.
No need to order ahead in the app as 1. You will have to wait for them to make your order After you arrive, 2. Always out of cups, syrup flavors, milk. 3. Won’t substitute a small and medium drink to make up for the large drinks you ordered. Want to give you a medium and donuts. 4. You will have to wait upwards of 5 minutes to get them to answer the drive through.
No customer service skills whatsoever.
This store needs a strong management staff to teach them how to smile and appreciate their customers.
Don’t understand that the customers are their paychecks.
A place could be a good and nice place, but short of staffs make it not so good. Perhaps pay more for the employee will improve the business.. nice location to be a successful business. Too many flies contained in the room. Do not look hygiene at all.
This Dunkin was great a few months back, fast and efficient. Now it’s dwindling down hill.
Make sure you block a good 30 minutes out of your day to wait in line. Or order it to be picked up in store.
Going through these reviews I am VERY confused about all the one stars and troubles people are expressing. I have been to every single dunkin location in Lincoln and this one is definitely the quickest and best made coffee out of all the locations. All staff are friendly to me. I worked as a barista for many years and know it depends on the people who come through and the side of the bed they woke up on. I love this dunkin.
My kid likes how they put toys in the corner and how the staff are organized. I liked the food and coffee. We ordered egg and cheese wake up wraps. They were small but tasty.
I lived in north platte for a long time I went to Dunkin everyday but when I moved to lincoln I would of thought that being a bigger place that it would be better I was definitely wrong i went through the drive through one day and asked it they could mix everything in the metal cup they said no they couldn’t do that and refused to make it that way idk I’m definitely not pleased with this Dunkin at all and my muffin today was the plainest muffin I’ve ever had
Ordered a sausage egg & cheese croissant- they were out of croissants. That’s ok! I’ll get it on a bagel & some hash browns . Get home hash browns are cold, take a few bites… no sausage just egg & cheese. First & last time at Dunkin’
Great service, but VERY DISAPPOINTED when I was told they couldn’t take tips anymore. This is NUTS! These workers definitely deserve any extra compensation WE’RE willing to give them.
Shame on the FRANCHISEE!!
Make sure you open your sandwich or wraps to see it’s correct before you drive off because they have a habit of giving you something completely different then what you ordered!!!
Go to a different location. This store is just disgusting. TLDR: used tampon in the parking lot, our food was wrong, rude – if any customer service. They “aren’t letting” people in to actually take orders, but some people can go in & get their order? We went through the drive up, which took about 25 minutes. They messed up two of our three sandwiches. When I took my sandwich in to fix it, the manager (maybe?) was there but was leaving(?). She told me to come to the one end of the counter if I had an issue with my food, so I stood there & waited. She also stayed & waited & watched them not help me. I would easily say 5 minutes went by before anyone even acknowledged me. One girl comes up to the counter finally & goes “what’s wrong with it.” I explain that it doesn’t have any meat on it & it’s supposed to have sausage. She opens it & tells me “no, there’s meat on it but it’s bacon.” (Though I’m doubtful there was any meat whatsoever, because I checked it twice before I brought it back inside. If it did have bacon, it was a measly amount.) She finally made me a correct sandwich. As I’m walking back out to our vehicle to leave I see a USED TAMPON just laying in the parking lot. Just don’t go to this location. Go to one of the others in town, it’s not worth it.