Dunkin’
Address: 5815 S 85th St, Lincoln, NE 68526
Phone: (402) 420-1504
Price: $
Menu: View Online
Rating: 3.7
What Time Does Dunkin’ Open?
Saturday,: 4:30AM to 7PM
Sunday,: 4:30AM to 7PM
Monday,: 4:30AM to 7PM
Tuesday,: 4:30AM to 7PM
Wednesday,: 4:30AM to 7PM
Thursday,: 4:30AM to 7PM
Friday,: 4:30AM to 7PM
Dunkin’ Reviews
Levi S
So Dunkin donuts is my favorite coffee shop. Good bang for buck place
However if you order the same drink a couple days in a row they won’t taste the same. Usually it tastes alright but every once in awhile it tastes like they put love into it. I don’t know I might be crazy
Michael Budler
Worst coffee customer experience I’ve had.
Simple order of an americano w/ milk & sugar.
The worker forgot to add both, when I asked to confirm if she added milk & sugar she lied and said “I believe so”. Should not be that difficult to make 1 coffee. No value of customer services.
Jennifer Carlson
Drive thru is so slow. Twice it has taken me an hour. One time there was just one lady doing everything. I don’t know who the manager is but whomever it is needs to come by and order to get a feel of how it is. Another time. I ordered in the app and I waited another hour and when I got to the window I saw them just making the order and got it all wrong. I also saw drinks by the register getting cold.
Shaina Curtis
Oh gosh, I was so scared that this Dunkin would be the same as the old Cheney one. My major issue with Dunkin is how much ice is put in the drinks so I always ask for less ice so I don’t take a couple sips and it’s gone.
The workers here are always nice, they’re understaffed but they still do their best and it definitely shows! They always pay attention to my order and make it how I like it! Thanks guys!
Ronald German
Sunday is our day for donuts. The Dunkin Donut shop on south 84th, Lincoln, NE has been our go to place for carry out donuts. We stuck with them through Covid shutdowns, lack of help so late openings and recently donuts that taste old even though we get them first thing in the morning. Today was the worse! They tasted stale and tough. I guess it is time to try somewhere else! Very disappointed, we use to look forward to them and the location is convenient for us!
zoey miller
Shout out to the staff of 3 working a busy morning. Ya all did great. Even tho we had to have our order redone 2times. We totally understand.
Dan Hirst
I just so happened to be in the area while passing thru town and saw Dunkin and wanted to stop. Being from New England where Dunkin is the go-to coffee shop and not living in the east anymore I rarely get to enjoy Dunkin these days. This visit was rather disappointing. I ordered my iced coffee, had to correct the person taking the order twice as to what I’d asked for. I ordered my kids some doughnuts as well. When I get to the window to pay my coffee is wrong and they only gave my half of my doughnuts. I explain to the worker about the other doughnuts and he brushed it off and tried to have me just leave. I asked again for my other 2 doughnuts and just accepted that my coffee was not the way I’d ordered it.
I was very dissatisfied with the service I received and how the gentleman working brushed me off when I presented him with my issue. I expect all locations to take their jobs seriously. I love Dunkin but definitely will not return to this location when back in town.
Emma Trappe
Today (6/4/221) I went to this location, on Free Doughnut Day, and ordered 50 munchkins and a coffee and my free doughnut. They forgot my free doughnut, gave me 25 munchkins, but the coffee was acceptable. I’m very unhappy as I frequent this location regularly and I didn’t receive my receipt either. I did however do a card purchase so I can prove what I was charged. I verified with the woman at the drive thru window as well that 50 munchkins is what she gave me but it wasn’t until I got to work that I saw she gave me only 25 and lied to me about it. Not going to go to this location again.
Shelby Fischman
I know the drive through gets absolutely crazy so I ordered and paid ahead on the app. The line took about 30 minutes which whatever, it’s a drive through. What I cannot get over is the fact that when I got to the window I could see my drink already made (& paid for) just needed to be handed to me. I waited another ten minutes at the window, able to see my drink yet no one would come to the window to hand it to me. I finally got the drink and it wasn’t even what I ordered. The sticker has the right order description, but the drink isn’t right.
Jennifer Svatos
I have always ordered on the app ahead of time to make it easier and quicker for both the employees, myself and the customers behind me in line. It’s always worked so well. Today I submitted an online order and it allowed to submit right of way which was 630am. I submitted it and headed to the restaurant. I get there and cars ahead of me not being helped. After those cars just took off I noticed on the speaker that their new business hours do not start til 7 am. Which is fine but advertise that on your app/site so people are aware. I would not have left to get my donuts as early. Had I not already paid for them online I would have just went elsewhere. I also think the staff that were already in the building who knew people were out there could have done a better job addressing the time change as people pulled up. They seemed very uncaring which I think is very bad customer service I get the pandemic has affected a lot of businesses. But if you aren’t able to function well enough for good customer experience then advertise this. Or close temporarily.
