Address: 1 N Charles St Lobby 2, Baltimore, MD 21201
Phone: (410) 680-6180
Menu: View Online
What Time Does Dunkin’ Open?
Saturday,: 5AM to 8PM
Sunday,: 5AM to 8PM
Monday,: 5AM to 8PM
Tuesday,: 5AM to 8PM
Wednesday,: 5AM to 8PM
Thursday,: 5AM to 8PM
Friday,: 5AM to 8PM
Terrible customer service. The employees are only concerned with taking your money and messing up your order. I ordered a medium sweet tea with less ice and I was given an unsweetened tea with extra ice! Then I have proceeded to order a cinnamon raisin bagel with extra butter and they charged me for extra cream cheese. Instead of refunding me my money for the cream cheese and remaking my order they continue to argue amongst each other. I will never be spending money or time at this location again. I would prefer to go to the location on Light St.
I’ll Rise Forever
This is the 3rd time this year that this store didn’t give me the correct order. I called them and was told to call back in 2 minutes which I did but it goes to voicemail. Never again will I order from this particular location. Plus the donuts look old.
The cashier girl today was incredibly rude. Looks like she’s rather be anywhere but there. The coffee was also very unwhleming for a Dunkin’ coffee
Michael Carnahan, REALTOR
Chains are supposed to be consistent. This particular store is better than most. It is a small location in the heart of downtown Baltimore, so it serves a huge number of guests at all times. The amazing part is how all of the staff is always ready to help, they always get the orders right, and they do it with a thank you and a smile. The owners and staff here are a true credit to the franchise world of Dunkin!
I also love donut so i stay there to get my coffee and breakfast. Never had a rude cashier, sometimes the donut needs to be stocked but all im all, good job.
Store was clean, service competent if not friendly.
There were only a couple donuts available. Coffee made to my specific request, hot.
Everything is the same except more and greater variety of donuts available. They were fresh as well. Service was prompt and professional.
Today I got there at 7:11 to get coffee people after me got there at 7:38 I still had no coffee the lady kept asking what I was waiting for I told her three times and I had to be to work at 7:45 yet still didn’t get any coffee
Fast, cheerful service.
Pumpkin and Joe
I went the other morning to purchase my usual and the lady at the register made me to believe it had no cinnamon bagels nor bacon ,when I said ok let me get another type and I paid and went to the end to collect I saw bacon and the bagels she said it didn’t have none of .When I said something about it she started talking her native language and laughing with the guy who was making drinks .If y’all think am lying run the camera’s back to the 29th around 6am.At no point in time a customer should be lied too .That being said that’s the last time I will ever buy from that branch and I won’t recommend it to anyone else .Look at all that is going in the world it would not kill to be nice to others
Cory B. Flowers
I was told to try out the ice coffee with caramel almond milk and let me tell you it is delicious so check it out!