Dunkin’
Address: 9705 N May Ave Suite 100, Oklahoma City, OK 73120
Phone: (405) 443-1966
Price: $
Menu: View Online
Rating: 4
What Time Does Dunkin’ Open?
Sunday,: 5AM to 9PM
Monday,: 5AM to 9PM
Tuesday,: 5AM to 9PM
Wednesday,: 5AM to 9PM
Thursday,: 5AM to 9PM
Friday,: 5AM to 9PM
Saturday,: 5AM to 9PM
Dunkin’ Reviews
Chelsie Copenhaver
I ordered a bacon egg cheese croissant and I got slimy bacon I could see thru. It was shockingly gross. I took it to an employee and they said it should be that way and I would not get a refund. This is the 2nd time I’ve had a similar experience and I’ll no longer use this location.
ResearchingInfo
I’m a coffee drinker that has had your midnight coffee over 50 times. I know what it tastes like and I enjoy it. With that being said, I ordered me a midnight today 7/31 and I was given your original medium roast. I put cream in it and smelled it and knew immediately without tasting it… I added sugar and then tasted it!!! I told the young lady that served it to me that it was not midnight. The lead or manager rudely told me that it was midnight, that she brewed it for another customer and then offered to brew me another cup. I said yes, she then simply poured me another cup of the same! Like I didn’t know that it would take a few minutes to brew another pot of coffee!!!! I don’t like being lied to and then offered coffee that I ordered only to rudely give me the same original medium coffee. If your staff isn’t happy working there and brewing midnight coffee at 8:30am then they probably shouldn’t be working there. She treated me like I was her enemy because I know midnight from original! I’m going to find another location or not buy from your company at all if this is how your staff treats their customer. You all are known for coffee and I don’t understand what was so hard for her – the lead with braids and glasses! -if the customer orders a certain type of coffee and pays for it that’s what the customer should get! It’s not hard! Then on my way out she was rude to another employee and called him a little man! TERRIBLE TO CUSTOMERS AND EMPLOYEES!
Kylie Juárez
I recently came to buy 7 donuts and 4 ice coffee and I asked the lady with sugar and cream.
then they give them to me plain without sugar and without cream.
I think the person in charge was there, and I asked them to please put cream and sugar on it and she replied that the sugar was there and they only gave me 4 units of milk.
there were 2 large ice coffee and 2 small. then I asked again that they put the milk and sugar for me. and the manager answered me very rudely, and then ignored me. After a few seconds of seeing the treatment they were giving me, I asked them to cancel my order.
I didn’t understand very well what I was saying to the other employees. he grabbed the bags of donuts and rudely tossed them aside.
I went to the register to cancel the order, and immediately the manager rudely asks the one who had taken my order to get out of there, and left me waiting for someone else to come and serve me. I am a very frequent customer of this dunkin’ donuts, since it is very close to home.
Now I’ll have to go find another dunkin’ farther from home.
But the staff, specifically the manager, give a terrible service. They do not have the ethics and professionalism that they should have when serving the client.
One as a client deserves the proper attention and respect. We don’t come to the store to be treated badly.
and that they do not make you want to visit the store again.
Makayla Ramirez
I know I left a review a few days ago , maybe a week ago about my bad experience . I reached out to corporate & I believe it was a manager of the store reached out to me and explained I just caught them on a bad day and I definitely believe her , she offered a remake and I came and got it today and it was literally amazing literally everything was perfect the one thing I could say is my signature latte was a little strong but it wasn’t anything to like complain over , I just threw some sugar in it and called it a day . I believe me and that store both had a bad day , im in a high risk pregnancy and anyone with children know your hormones pregnant are ridiculous and one thing I’m very picky on is my food . I was a aggy that day and the day I went was extremely busy but today like they more than made up for it , so I’ve you’ve caught them on a bad day or a couple bad days catch them on a good day and you’ll be more than pleased the cocoa mocha signature latte is AMAZING or the Carmel craze signature latte? LITERALLY AMAZING so is the bacon , egg and cheese bagel on a plain bagel ?! AMAZING
BriAnn Bell
We waited a very long time on our donuts and drink. When we received it my sons donut was missing. I asked the lady at the register for it, and she wanted to argue with me. Why is it so hard to get workers that are nice and friendly? She was extremely rude to us. I will never be back to this location, and will make sure to tell all my friends and family to avoid y’all.
Jennifer Lee
Dunkin’ Donuts food/drinks are the same just about anywhere you go. I have to say it is the customer service that is not there. Could be the manager or whom ever it is in charge very abrupt and rude, just because your saying your “role lines” there’s a difference how it’s delivered. I’d say two out of all the workers there were trying to just work and give customer service. I can say the team doesn’t enjoy working together at all. My observation just shows irritation between the workers or that it’s almost 11 and it’s still to early to work.
Nancy Foster
Donuts always delicious. I tried the food too and even though portions are small for the price, the food is really good. Americans probably need smaller portions anyway 😉
Chandler Luster
Ordered a cake batter iced signature latte with Splenda and was given a white drink with cream and no coffee.
Sandra Alldredge
Best donuts and sandwiches and awesome coffee (ask for Tony). Great service and employees are terrific. I highly recommend the iced caramel macchiato coffee and I always get extra caramel so tasty. Now they’re running a special any size iced coffee or iced tea for $0.99 between two and four I believe go by and check it out.
A V
These troopers work hard, and til late at night. Awesome place. It’s really large and doesn’t ever seem crowded
