How do I verify my paysafecard?

Verifying your paysafecard is an important step to ensure you can use it securely for online payments. Here are some quick answers to common questions about verifying a paysafecard:

What is paysafecard verification?

Paysafecard verification is the process of checking that your paysafecard is valid and ready to use for payments. It involves entering the 16-digit PIN code from the back of your paysafecard to confirm it is activated and has the correct balance.

Why should I verify my paysafecard?

You should verify your paysafecard before trying to use it to pay for something online. Verification checks that the card is active, so you can avoid problems like:

  • Your payment being declined because the card is not active yet
  • Getting an error because the balance is lower than you expected
  • Being unable to complete a transaction because the PIN code is incorrect

Verifying the card gives you confidence that it will work when you go to spend the funds on it.

When should I verify my paysafecard?

The best time to verify your paysafecard is right after purchasing it and before trying to use it for the first time. This avoids any problems at the checkout when trying to pay. You should also verify the balance any time you want to check how much is left on the card.

How can I verify my paysafecard?

There are two easy ways to verify and check the balance of your paysafecard:

Online Verification

You can verify and check your paysafecard online using the official My Paysafecard account and wallet. Follow these steps:

  1. Go to the My Paysafecard website at
  2. Choose Log In and enter your My Paysafecard login details
  3. Select Verify Paysafecard
  4. Enter the 16-digit PIN code from the back of your paysafecard
  5. Select Check Balance to see the available funds

Phone Verification

You can also check your paysafecard by calling the Paysafecard Customer Service toll-free number and following the verification steps:

  1. For the UK, call 0203 608 4759
  2. For the US, call +1 855 732 9264
  3. For Ireland, call +353 76 680 5395
  4. Enter the 16-digit PIN code when prompted
  5. Listen to the available balance for your paysafecard

The customer service agent can also assist you if you have any problems verifying your card.

What details do I need to verify paysafecard?

You will need the following details to complete paysafecard verification:

  • The 16-digit PIN code – This is printed on the back of your paysafecard under the scratch-off panel
  • The security code (CVV) – This is the 3-digit code also on the back
  • The expiration date – Printed on the front of the card
  • The 19-digit card number – Printed on the front

Make sure to scratch off the PIN protection on the back carefully to reveal the full PIN. The other details are already visible on an activated paysafecard.

Why is my paysafecard PIN invalid?

There are a few reasons why you may get an invalid PIN error when trying to verify your paysafecard:

  • Typing the PIN incorrectly – Double check you have entered the 16 digits correctly.
  • Scratching off the wrong PIN – Some paysafecards have several PINs, so you may have revealed the wrong code.
  • The card is not activated yet – Try verifying it at a later time once activation is complete.
  • The card is used up – The balance may be €0 if it has already been spent.
  • The card is expired – Check the expiration date printed on the front.

If you are certain you have the correct active PIN, contact Paysafecard Customer Service for further assistance with resolving the invalid PIN issue.

Can I verify paysafecard without PIN?

Unfortunately it is not possible to verify a paysafecard without the PIN code. The PIN is necessary to confirm the card is legitimate and to check the balance. If you have lost or damaged your paysafecard PIN, you have a couple options:

  • Purchase History – Log into your My Paysafecard account to look up PINs for past transactions
  • Contact Support – Get in touch with Paysafecard support to report the lost PIN
  • Buy a Replacement – Purchase a brand new paysafecard, being careful to record the PIN

There is no way to recover or reset the PIN without assistance from Paysafecard directly. So make sure to carefully scratch your card to reveal the full valid PIN code.

How do I check paysafecard balance?

Checking your paysafecard balance is easy once you have verified the 16-digit PIN code:

Online Balance Check

  1. Log into your My Paysafecard account
  2. Select “Check Balance” under the verified card
  3. View the available balance in your chosen currency

Phone Balance Check

  1. Call Paysafecard Customer Service
  2. Enter your 16-digit PIN when prompted
  3. The agent will confirm the current balance on your card

You can check your balance as often as needed. Doing regular balance checks is recommended so you know how much is available to spend online.

Why is my paysafecard balance €0?

Seeing a €0 balance when you check your paysafecard can happen for a few different reasons:

  • You already spent all funds – The card is used up if you have made purchases using up the full balance.
  • The card expired – Check the expiration date printed on the front.
  • It was not activated properly – The card needs to be activated before use.
  • You checked the wrong card – Log in to verify you have the right PIN.
  • There was an error – Contact support if you think the balance is wrong.

In most cases, a zero balance means the money on the card has already been spent at merchants online or in-stores. To get a new balance, you will need to purchase a new paysafecard.

How to use paysafecard for purchases?

Using a verified paysafecard for purchases online is easy. Follow these steps when you are ready to pay:

  1. When prompted to pay, select “paysafecard” as the payment method
  2. Enter your 16-digit paysafecard PIN
  3. Enter the 3-digit CVV security code from the back of the card
  4. Check the payment details and amount are correct
  5. Complete the transaction

The purchase amount will automatically be deducted from your paysafecard balance. You can then continue spending the remaining funds on other transactions.

Where can I use paysafecard online?

Paysafecard is accepted at thousands of popular online stores, gaming sites, and digital entertainment platforms. Here are some of the main places you can use a verified paysafecard for purchases:

Retail Gaming Entertainment
Amazon Steam Netflix
ASOS Playstation Store Spotify
eBay Nintendo eShop Google Play

Look for the “paysafecard accepted here” logo on merchant sites to confirm they accept PIN payment. You can use the paysafecard site to browse thousands more supported shops.

Can I get a refund on paysafecard?

Getting a refund for paysafecard payments depends on the policies of the online merchant you paid. In most cases:

  • Physical goods – You can return items for a refund to your paysafecard
  • Digital services – Refunds are less common for virtual goods or subscriptions
  • Gaming currencies – Game credits/gems are usually non-refundable

To request a refund, contact the merchant’s customer support. If approved, the funds will be added back to the available balance on your paysafecard.

Can I get a new paysafecard PIN?

Paysafecard PINs cannot be recovered or reset once lost. However, you do have a couple options if you lost your PIN code:

  • Transaction History – Log in to your account to see PINs used on previous purchases
  • Balance Transfer – Move the funds to a new paysafecard with a known PIN
  • Replacement Card – Purchase a brand new card and take note of the new PIN

Contact Paysafecard support if you think your PIN is compromised or to report a permanently lost code. They may be able to suggest additional solutions for replacing the card securely.

Is paysafecard secure?

Yes, paysafecard is a very secure payment method when used properly. Here are some key security features:

  • PIN Protection – The physical PIN code avoids risks of online card fraud
  • Prepaid – You can only spend the loaded balance, avoiding debt risks
  • No Bank Account – Paysafecard does not require any private financial details
  • Secure Servers – Data is encrypted to prevent hacking or harvesting of details

As long as you keep your PIN code private and only enter it at trusted online shops, paysafecard provides excellent payment security for purchases.


Verifying your paysafecard PIN code is quick and easy to do online or by phone. It ensures your card is activated and ready for secure online payments at thousands of websites worldwide. Be sure to verify the balance whenever you need to check funds or before making a purchase to avoid problems. With the PIN code kept safe, paysafecard gives you convenient access to shopping, gaming, and entertainment without linking bank accounts or credit cards.

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