How do I change my delivery store on Walmart App?

Quick answer

Changing your delivery store on the Walmart app is easy to do directly within the app. Here are the steps:

1. Open the Walmart app on your device and tap on your profile icon in the top left corner.

2. Select “Account settings” from the menu.

3. Tap on “Delivery options”.

4. Tap on “Change store” under the Delivery heading.

5. Enter your zip code or allow the app to detect your location.

6. Select your new preferred Walmart delivery store.

That’s it! The Walmart app will now default to the new delivery store for your future grocery orders.

Step-by-step guide

Changing your default delivery store on the Walmart app only takes a minute. Follow these steps:

1. Open the Walmart app on your smartphone or tablet. If you don’t already have the app, you can download it for free from the App Store for iOS devices or Google Play for Android.

2. Once the app is open, tap on the profile icon in the top left corner of the screen. This will bring up your account menu.

3. From the account menu, select “Account settings”. This will open up your full account settings.

4. Under Account settings, tap on “Delivery options”.

5. Under the Delivery heading, tap on “Change store”. This will allow you to search for a new delivery store.

6. When prompted, you can either enter your zip code to find nearby stores, or tap on “Use current location” to detect your location and find the closest stores.

7. Select your new preferred delivery store by tapping on the store name in the list.

8. Confirm the store change by tapping “Change store” again on the confirmation pop-up.

And that’s it! The Walmart app will now save your new delivery store and default to it for future grocery orders placed through the app. The delivery address on your existing grocery carts will also be updated to reflect the new store.

Troubleshooting tips

Changing your delivery store is typically quick and easy on the Walmart app. But here are some troubleshooting tips in case you run into any issues:

– Make sure you have the latest version of the Walmart app installed. Older versions may not have the delivery options.

– Check that location services are enabled on your device for the Walmart app. This allows the app to detect your location and show nearby stores.

– Manually enter your zip code instead of using current location detection, which can sometimes be inaccurate.

– If your new preferred store is showing as unavailable, make sure it offers Walmart grocery delivery before selecting it. Not all Walmart locations support delivery.

– Completely force quit and relaunch the Walmart app if you are stuck on the loading screen when trying to change stores.

– Double check that the new delivery store was properly saved by placing a test grocery order through the app.

– Contact Walmart Customer Care if you continue having trouble changing the delivery store in the app after trying these steps.

Why change your delivery store?

Here are some common reasons you may want to change the default delivery store on your Walmart app:

– You moved to a new home or neighborhood that is closer to a different store.

– There is a newly opened Walmart store in your area you want to start using instead.

– You want to start ordering from a location that keeps stock of specialty items you buy regularly.

– The previous default store you were using has delayed delivery time slots.

– You found a store with better fresh grocery selection or produce quality.

– You want to start shopping at a different Walmart with improved order accuracy and substitutions.

– The old default store stopped supporting Walmart delivery service.

– Traffic or road conditions make another store more conveniently located.

Changing your delivery store can provide a better shopping experience on the Walmart app tailored to your needs and location.

Walmart+ membership benefits

One thing to note is that changing your delivery store can impact Walmart+ members and their benefits. Here is what you need to know:

– Walmart+ members get unlimited free delivery from their chosen delivery store, including expedited 2-hour Express delivery if available.

– When you change locations, double check if your new store offers Walmart+ Express delivery before selecting it. Not all locations currently support the 2-hour shipping.

– Fuel discounts can vary by location. Make sure your new preferred Walmart store is part of the fuel program to continue saving on gas.

– In-store benefits like Scan & Go mobile checkout may not be supported at all stores. Check availability before switching primary locations.

So when using Walmart+ benefits, take a minute to understand the differences in services across locations before finalizing your new delivery store in the app.

Maintaining Walmart+ perks

To ensure your Walmart+ membership perks remain aligned with your chosen delivery store:

– Review the detailed store page to check Express delivery and fuel program participation before changing locations.

– Temporarily change back to your old store if needing to place a last minute Express order that’s not supported at the new location yet.

– Be ready to select a different fuel station for discounts if your regular one is not affiliated with the new store.

– Turn off Scan & Go in Manage Walmart+ if not offered at your new store to avoid issues at checkout.

With a little planning, you can change your delivery store and keep the Walmart+ conveniences you love. Monitor new store rollouts if a certain perk is not yet available.

Consider nearby alternate stores

When selecting a new delivery store, be sure to also consider any other Walmart locations close to the one you plan to switch to. A store just a few more miles down the road may:

– Have more delivery windows or faster Express shipping times.

– Offer a better pickup experience if you sometimes like to retrieve orders in-store.

– Have friendlier staff, cleaner premises, or quicker checkout process.

– Have more inventory or fewer product outages for items you regularly buy.

– Be located in an area with easier parking or road access.

Even small differences like these in nearby stores can add up to a better overall shopping experience. Don’t limit yourself to just the closest replacement store when changing your preference.

Research all area store options

To find alternate stores worth considering:

– Search delivery options by expanding your zip code radius rather than relying solely on GPS location.

– Check Google Maps for other Walmarts situated just a short drive beyond the most convenient distance.

– Read online reviews from other customers describing their shopping experiences at neighboring locations.

– Ask family, friends or neighbors if they prefer a different nearby store for any particular reasons.

– Visit in person and compare factors like store layouts, item availability, and customer service for yourself.

Taking the time to be open to multiple store alternatives can pay off through faster deliveries, better selection, and an overall improved shopping trip.

Change back if dissatisfied

If you change your configured delivery store on the Walmart app but end up dissatisfied with the new location for any reason, you can always switch back:

– Return to Account settings > Delivery options > Change store.

– Re-enter your zip code or enable current location to bring back your previous store options.

– Select your old preferred store again as the default.

There is no limit on how often you can change your chosen delivery store within the Walmart app. Some reasons you may want to quickly switch back include:

– Longer than expected delivery delays from the new location.

– Missing specialty products you relied on from the previous store.

– Poor substitutions or order inaccuracies.

– Unfriendly staff or messy store environment.

– Removed benefits you relied on like Express delivery or fuel discounts.

Don’t feel stuck with a delivery store that proves disappointing. Switch your preference back right away to resume enjoying reliable service.

Provide feedback

Before changing back, consider also:

– Contacting the new store manager to explain your dissatisfaction with the location.

– Leaving constructive feedback through Walmart’s online customer surveys.

– Calling Walmart Customer Care to notify them of issues impacting your experience.

Your comments can help stores improve any deficiencies and serve customers better in the future. But in the meantime, return to your former location if the new one is not measuring up.

Conclusion

The Walmart app makes it simple to find and configure a new delivery store near you in just a few taps. But take your time to consider all options—not just the closest addresses. Selecting the right store can mean faster shipping, better selection, and an overall improved shopping experience.

If your new chosen location disappoints for any reason like long delays, poor substitutes or other disadvantages, do not hesitate to change back to your original store. Walmart makes it easy to switch as needed, so you can keep enjoying reliable grocery deliveries from a location you love.

Just follow the step-by-step instructions within the Walmart app to change stores, and be sure to review Walmart+ membership perks applicable at each one. A small amount of planning will go a long way towards choosing the optimal store to fulfill your grocery needs and expectations.

Step Action
1 Open the Walmart app and tap your profile icon
2 Select “Account settings”
3 Tap on “Delivery options”
4 Tap “Change store”
5 Enter zip code or use current location
6 Select your new preferred delivery store

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