How do I check my Staples Rewards?

Staples Rewards is the loyalty program offered by Staples that allows members to earn rewards on purchases and redeem them for savings and free products. Joining Staples Rewards is free and members earn 5% back in rewards on every qualifying purchase. Rewards can be redeemed for coupons and discounts both online and in stores. Checking your Staples Rewards balance and point history is easy to do online or using the Staples Rewards mobile app. This article will provide step-by-step instructions on how Staples Rewards members can check their rewards balance and redemption history.

Ways to Check Staples Rewards Balance

There are a few different ways Staples Rewards members can check their rewards balance and point history:

Check Online

The easiest way to check your Staples Rewards balance is online at Follow these steps:

1. Go to and click “My Account” in the top right corner
2. Click on “Rewards Balance”
3. Here you will see your current rewards balance and expiration date.

Under your balance there are options to see your full rewards point history and activity. You can view all your earnings and redemptions by date.

Staples Rewards Mobile App

Another convenient way to check your Staples Rewards balance and history is using the Staples Rewards app on your mobile device. Follow these steps:

1. Download and open the Staples Rewards app on your iOS or Android device
2. Log in with your account credentials
3. Your current rewards balance is shown on the main screen
4. Tap “Point History” to see your full earnings and redemptions history

The Staples Rewards app makes it easy to check your balance and point activity from anywhere.

At Checkout In Store

You can also check your Staples Rewards balance at the checkout in any Staples store. When you go to pay, the cashier can look up your rewards account and show you your available balance. Tell them you would like to check your rewards balance before paying.

By Phone

Call the Staples Rewards customer service at 1-800-793-3320. They can look up your rewards account and provide you with your current balance over the phone. Make sure to have your Staples Rewards phone number or account number ready when you call.

Understanding Your Staples Rewards Activity

When you check your Staples Rewards point history, you will see activity that falls into a few main categories:

Earnings on Purchases

Most of your rewards will come from the 5% back you earn on eligible purchases both online and in store. Qualifying purchases will show up in your history as “Base Points Earned.”

Bonus Point Offers

Staples frequently runs bonus point promotions, such as getting 2x or 3x rewards on certain days or categories. Bonus point earnings will show as additional line items in your history.

Rewards from Recycling

You can earn rewards by recycling ink cartridges and other items through Staples. These recycling rewards will display separately in your history.


When you redeem rewards for coupons or discounts, the points deducted will display as negative amounts. Make sure redemptions match up with coupons you’ve used.

Rewards Expiration

Staples Rewards don’t expire as long as you remain an active member making qualifying purchases at least once per calendar year.

Returns & Adjustments

If you return an item, the rewards earned on that purchase will be deducted from your balance. Any adjustments made to your past purchases will also be reflected.

How to Earn More Staples Rewards

If you want to maximize the rewards you can earn, here are some helpful tips:

Link Rewards to Purchases

Be sure to provide your Staples Rewards number or scan your rewards card whenever you shop in store or online. Purchases can’t earn rewards if not linked to your account.

Shop on Bonus Reward Days

Keep an eye out for 2x, 5x, or 10x reward day promotions and complete your essential purchases on those dates.

Recycle Religiously

Recycle your used ink or toner cartridges, electronics, and other items through Staples as often as possible. The rewards add up quickly.

Complete Purchases on

You earn 5% back when you order online at versus only 2% back in store (excluding bonus reward days).

Sign Up for Emails

Staples sends exclusive coupon offers to rewards members who opt-in to receiving promotional emails. Those coupons provide additional savings.

Use Coupons to Save More

You can stack manufacturer coupons on top of the rewards you earn back to maximize savings. Check sites like CouponCabin for active Staples coupons.

Shop with the Staples App

The Staples app offers easy access to coupons and rewards right from your phone while you shop. Enable notifications so you never miss coupon offers.

How to Redeem Staples Rewards

Once you’ve accumulated rewards in your balance, here is how you can redeem them:

Printable Coupons

Log into your account online and generate printable coupons for immediate discounts or to use on a future purchase. Most coupons are valid for 60 days.


Link e-coupons from your account to your Staples Rewards card. They will automatically apply when your card is scanned at checkout.

Instant Savings

At the payment screen when shopping online, toggle on “Use Rewards” to redeem points for instant savings off your purchase total.

Free Products

You can use rewards to get select products for free, like printers, chairs, and more. Available free item rewards rotate frequently.

Donate to Charity

Convert your rewards into charitable donations to participating non-profit organizations like United Way and Feeding America.

Gift Cards

Trade in points for Staples e-gift cards to use on future purchases. You can get e-gift cards as low as $5 value.

Be sure to log into your account and check your balance before going to the store or placing an online order to see how many rewards you have available to redeem.

Ways to Manage Your Staples Rewards Account

Update Personal Information

Keep your name, address, phone, and email up-to-date in your profile. This ensures you can access your account and receive all notifications.

Change Password

If you want to change your account password, you can do so under “Profile Settings” after logging into your account.

Link/Unlink Rewards Card

You can connect your rewards number to or remove it from any Staples Rewards card. Just log in online and manage your cards.

View Purchase History

See your full history of Staples purchases on your account dashboard. Search and filter purchases by date, store, total, and more.

Deactivate Account

No longer want to be a Staples Rewards member? You can permanently deactivate your account online at any time.

Re-Activate Account

If you deactivated your account, but want to rejoin, contact 1-800-793-3320 to have it reactivated. Your previous balance and history will be restored.

Transfer Points

Once per year, you can transfer your earned rewards to another Staples Rewards member, such as a teacher, school, or PTA.


Checking and redeeming your Staples Rewards is quick and easy either online, on the mobile app, or in store at checkout. Be sure to monitor your point balance and redemption history regularly. Consistently earning and redeeming rewards allows you to maximize savings on your office essential purchases. Keeping your account details updated ensures you never miss out on special bonus point promotions. With a few simple habits, like recycling, using coupons, and completing purchases online, you can rapidly accumulate Staples Rewards to exchange for free products and discounts.

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