How to Check my Superstore Gift Card Balance?

Superstore gift cards make great gifts for friends, family, teachers, and more. They allow the recipient to purchase merchandise at Superstore locations across the United States. Superstore gift cards do not expire, so they can be used at any time.

If you have received a Superstore gift card, you may be wondering how to check the balance. Knowing how much is left on your Superstore gift card ensures you get the most value out of it and don’t end up short at the register. Checking your balance is easy and can be done online or by phone.

Ways to Check Superstore Gift Card Balance

There are a couple different ways to check your Superstore gift card balance:

Check Online

The easiest way to check your Superstore gift card balance is online. Here are the steps:

1. Go to

2. Enter the 19-digit gift card number located on the back of the card.

3. Enter the 4-digit PIN underneath the gift card number.

4. Click “Check Balance.”

Your current balance will be displayed on the screen. This is the quickest and most convenient way to check a Superstore gift card balance.

Check By Phone

You can also check your Superstore gift card balance by calling 1-800-965-9041. Here is what to do:

1. Call 1-800-965-9041.

2. Follow the prompts to enter the 19-digit gift card number and 4-digit PIN.

3. The automated system will tell you your current balance.

This method is useful if you don’t have access to the internet or prefer speaking to an automated system.

Things to Know About Superstore Gift Card Balances

Here are some helpful things to keep in mind about Superstore gift card balances:

– Gift card balances under $10 – If your gift card balance drops below $10, you can add funds at any Superstore register to increase the balance.

– Expiration dates – Superstore gift cards do not expire. You can use them at any time, even years later.

– Lost gift cards – If you lose your gift card, call 1-800-965-9041 immediately so the balance can be protected. You will need to provide the gift card number.

– Damaged gift cards – If your gift card is damaged but still legible, you can still use it at Superstore by presenting it at checkout. If it is completely damaged, call 1-800-965-9041.

– Official website – Always check your balance at the official Superstore website or phone number. Avoid third party gift card balance checker sites which may try to scam you.

– Receipts – Hold on to your Superstore gift card receipt or gift receipt. You will need this for balance inquiries if you don’t have the gift card number.

Troubleshooting Problems Checking Balance

On occasion, you may run into problems checking your Superstore gift card balance online or by phone. Here is some troubleshooting advice:

Error Message Appears

If you receive an error message while trying to check your balance, first double check that you are entering the 19-digit gift card number and 4-digit PIN correctly. These numbers are easy to mix up. Re-enter them carefully.

If you still receive an error after triple checking the numbers, there may be an issue with the gift card. Call 1-800-965-9041 for assistance.

Balance Displays as $0

Don’t panic if your gift card balance shows $0 online or by phone. This usually just means your entire card balance has been redeemed, but here are some other possibilities:

– The card numbers were entered incorrectly. Triple check the 19-digit card number and 4-digit PIN.

– The wrong card number was entered. If you have multiple Superstore gift cards, ensure you are checking the correct card.

– There is a system error. Try checking your balance again in a few hours or the next day. IT issues can temporarily prevent balance checks.

If you are certain your card should still have funds, contact Superstore customer service for help investigating what happened.

Can’t Get Through By Phone

The Superstore gift card balance phone line can get busy around the holidays. If prompts indicate heavy call volume, hang up and try your call again later. You can also check your balance online instead of calling.

If there are technical difficulties with the phone line itself, try your call again in 60-90 minutes. This allows time for any phone issues to be resolved.

Unsure If Card Has Been Used

If you are unsure whether your Superstore gift card has been used yet, check the balance. A $0 balance means the funds have likely been redeemed. Any other balance confirms there is still money remaining.

If you let someone else use your gift card, ask them if they made a purchase with it. That will provide more insight into the current balance.

Frequently Asked Questions

Here are answers to some common questions about checking Superstore gift card balances:

How long does it take for a purchase to show up on my balance?

Your gift card balance should reflect the new amount within 60 minutes after a purchase at Superstore. If you do not see the updated balance after an hour, contact customer service.

Where can I check my gift card balance in a store?

You can ask the cashier to check your balance at the register in any Superstore location. They will need to swipe the gift card to pull up the current balance.

Can I combine multiple gift cards into one?

Unfortunately Superstore does not allow consolidating gift card balances onto one card. Each gift card must be used individually.

What if I lost my gift receipt?

You can still check your gift card balance without the gift receipt by using the card number. The receipt is only needed if you need to provide proof of ownership during a balance inquiry.

How do I add money to a gift card?

You can add funds to a Superstore gift card by visiting any store location. Bring the card and payment to the register and ask the cashier to add money to the card.

Ways to Redeem a Superstore Gift Card

Ready to spend your Superstore gift card balance? Here are the different ways the cards can be redeemed:

In Store

Take your gift card to any Superstore location and use it to purchase merchandise at checkout. The cashier will apply the gift card balance towards your transaction.


Shop online at and enter your gift card number during checkout to redeem the funds. Make sure your billing and shipping addresses are correct.

Superstore App

Download the Superstore app on your iOS or Android device. You can add your gift card to the app as a payment method and use it to pay for your mobile orders.

Self Checkout

When shopping at a Superstore with self checkout lanes, you can redeem your gift card balance by scanning it at the payment terminal. Follow the on-screen instructions.

Superstore Gas Stations

Use your Superstore gift card to pay for gas and convenience store purchases at Superstore fuel stations. Bring it inside to the register.

Check Gift Card Balances for Lost or Expired Cards

If you have lost your Superstore gift card or find an old card that may be expired, you may still be able to recover the balance. Here is how:

Lost Gift Cards

If a Superstore gift card is lost, call 1-800-965-9041 as soon as possible and report it lost/stolen. You will need to provide the gift card number if possible. Superstore will put a block on the card to protect any remaining funds.

Expired Gift Cards

Superstore gift cards do not expire, so you don’t need to worry about this. If you happen to find a very old card from when expiration dates did exist, call 1-800-965-9041 to check the balance and transfer it to a new gift card.

Damaged Gift Cards

If your Superstore gift card is damaged but the numbers are still visible, you can check the balance by phone or online and use the card at checkout. If the card is too damaged to read, call customer service and they can look up the balance for you with theholder’s name and phone number.

Third Party Gift Card Balance Check Sites

When searching online for ways to check your Superstore gift card balance, you may come across third party balance checker websites. Use caution with these sites, as we do not recommend using them.

These third party services require you to provide your gift card number and PIN. Unfortunately, this opens you up to potential scams or theft of your balance. For your safety and security, only check your balance through the official Superstore website or phone number.

Safety Tips When Checking Balance

To keep your Superstore gift card secure, follow these tips when checking your balance:

– Only check your balance at or by calling 1-800-965-9041. Avoid unfamiliar sites.

– Never email your gift card number or share it on social media. This allows anyone to steal your balance.

– Keep your PIN private when checking by phone. Do not share this code.

– Monitor your balance routinely to detect unauthorized use. Report lost/stolen cards immediately.

– Hold onto receipts or gift receipts to help verify ownership if issues arise.

– If selling a card, check the balance first and record it for your records.

The Benefits of Superstore Gift Cards

Now that you know how to check the balance, you can enjoy all the great benefits Superstore gift cards offer:

– No fees – Superstore gift cards have no purchase fees, dormancy fees, or expiration dates.

– Wide acceptance – Use your card at any of the thousands of Superstore locations across the U.S. as well as online.

– Great gift idea – Superstore gift cards make perfect gifts for the people in your life. Let them get what they want.

– Endless options – Redeem your gift card on electronics, apparel, home goods, groceries, and gas. The possibilities are endless.

– Easy to track – Check your balance online or by phone anytime to monitor your spending.

– Budget friendly – The set amount on a gift card helps control spending and sticks to a budget.

– Convenience – Gift cards are easier and safer to carry than cash. Always have your funds on hand.


Superstore makes it quick and convenient to check your gift card balance. You can check online, on the mobile app, or by phone in just minutes. This allows you to easily monitor your spending and get the most use from your gift card.

Following the instructions in this article, you can check your Superstore gift card balance with confidence. Know how much is left for spending, get alerts if your card is lost or stolen, and enjoy the myriad of benefits Superstore gift cards offer. With your balance in hand, you can head to Superstore and start shopping!

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