If you have an Uber gift card, checking your balance is easy. Here are some quick answers to common questions about seeing your Uber gift card balance:
Can I check my Uber gift card balance online?
Yes, you can check your Uber gift card balance online by following these steps:
- Go to uber.com and log in to your Uber account.
- Click on the menu icon in the top left corner.
- Select “Wallet” from the menu.
- Choose the “Gift Cards” tab.
- You will see the balance for any Uber gift cards you have added to your account.
Can I check my balance in the Uber app?
You can also check your Uber gift card balance right in the Uber app. Here’s how:
- Open the Uber app.
- Tap the menu icon in the top left.
- Tap “Wallet.”
- Select the “Gift Cards” tab.
- You will see the balance for any Uber gift cards added to your account.
Where can I find my gift card number to check the balance?
Your unique Uber gift card number will be printed on the physical gift card, if you have one. You can also find the gift card number by following these steps:
- Go to uber.com and log in.
- Click on “Wallet” in the menu.
- Select the “Gift Cards” tab.
- Click “Add Gift Card.”
- The gift card number will be shown here for any cards you’ve already redeemed.
Can I check the balance by phone?
Unfortunately there is no automated phone system for checking your Uber gift card balance. The only way to check your balance by phone is to call Uber support and speak to a representative. The Uber support number is 1-800-593-7069.
My gift card isn’t showing the right balance. What should I do?
If your Uber gift card balance seems incorrect, here are some steps to take:
- Double check the balance in the Uber app or website to confirm the amount.
- Check your ride history to account for any rides you’ve taken recently.
- If the balance still seems off, contact Uber support for assistance.
- Have your gift card number ready to provide.
- Uber can investigate incorrect gift card balances and refund your account.
Can I transfer my gift card balance to my bank account?
Unfortunately you cannot transfer an Uber gift card balance directly to your bank account. However, you have a couple options:
- Use the gift card for Uber rides and Uber Eats orders. This will bring the balance down.
- Exchange the gift card for an Uber account credit. Then use that credit for rides and orders.
- Contact Uber support to request a refund of the gift card balance. This can be refunded to your original payment method.
My gift card expired. Can I still use the remaining balance?
Yes, Uber gift cards do not expire. If your gift card shows an expired status but still has a balance, follow these steps:
- Go to uber.com and log in to your account.
- Click “Wallet” and select the “Gift Cards” tab.
- Locate the expired gift card and click “Redeem Balance.”
- The remaining balance will be added to your Uber account as credit.
Can I redeem a partial gift card balance?
Yes, you can redeem just a portion of an Uber gift card’s balance. Here’s how it works:
- Add the gift card to your Uber account.
- When taking a ride or ordering Uber Eats, choose the gift card as the payment method.
- If your ride or order total is less than the gift card balance, only that portion will be deducted.
- The remaining balance stays on the gift card for future use.
What happens to unused gift card funds?
If you end up with an Uber gift card that still has funds you don’t use, you have a couple options:
- You can gift the card to a friend or family member to use.
- You can exchange the card for an Uber account credit.
- You can request a refund of the remaining balance.
Uber gift card funds do not expire, so you don’t have to worry about losing the balance.
How can I use a gift card for Uber Eats?
Using an Uber gift card for Uber Eats orders is easy. Just follow these steps:
- Make sure the gift card is added to your Uber account.
- In the Uber Eats app or on uber.com, place your food order.
- Go to the payment section and select the gift card as the payment method.
- The order total will be deducted from the gift card balance.
Can I combine gift cards into one?
Unfortunately, you cannot merge multiple Uber gift cards into one single card. However, you can combine gift card funds in your Uber account by following these steps:
- Go to uber.com and ensure all cards are added to your account.
- In the Wallet section, click “Add Gift Card.”
- Select the “Redeem Balance” option for each card.
- The balances will be combined into your Uber account credit.
Checking your Uber gift card balance is easy whether you use the mobile app or website. Be sure to add the gift card to your Uber account to keep track of the balance. Contact Uber support if your balance seems incorrect. With a few simple steps, you can view balances, combine cards, and redeem Uber gift cards for rides, food delivery, and more.
|Gift Card Platform
|Balance Check Options
|Physical Uber gift card
|Uber app, Uber.com, Call support
|Digital Uber gift card
|Uber app, Uber.com
|Uber app, Uber.com
This table summarizes the different options for checking your gift card balance depending on how you received the Uber gift card. Physical gift cards can be checked in the Uber app, on the Uber website, or by calling support. Digital and email delivery gift cards are checked through the app or website.
Frequently Asked Questions
What happens if my Uber gift card is lost or stolen?
If your physical Uber gift card is lost, stolen, or damaged, contact Uber support right away. They can suspend the gift card so no one else can use the balance. You will need to provide the gift card number. Uber can also investigate fraudulent activity and may be able to refund your card balance.
Can I add multiple gift cards to one Uber account?
Yes, you can add up to 10 Uber gift cards to a single Uber account. Add each gift card in the Wallet section of the Uber app or website. You can easily switch between gift cards when taking a ride or ordering Uber Eats.
Do Uber gift cards expire?
No, Uber gift cards do not expire. The funds never expire and there are no fees. Even if the card shows an expired status, you can still redeem the remaining balance to your Uber account.
Can I use a gift card for Uber rides in other cities?
Yes, Uber gift cards work for rides across the United States and in international cities. As long as there’s a balance, you can use the gift card for rides or Uber Eats no matter what city you’re in.
Who can I contact for more gift card help?
If you need any other assistance with Uber gift cards, you can contact Uber’s support team:
- In the Uber app: Tap “Help” then “Account and Payment Options”
- Call: 1-800-593-7069
- Email: [email protected]
The support team is available 24/7 to help with any gift card issues.
Ways To Check Your Balance
Here is a quick summary of the different options for checking your Uber gift card balance:
- Tap the menu icon ≡
- Go to Wallet > Gift Cards
- See balance for all cards
- Sign into your account
- Go to the Wallet section
- Click on Gift Cards
- View balance for each card
- Call 1-800-593-7069
- Speak to a support agent
- Provide gift card number
- Agent can check balance
On Physical Card
- If you have the physical card
- The card number and balance are printed on the back
Using Your Uber Gift Card
Once you’ve checked your balance, using your Uber gift card for rides and Uber Eats is easy. Here are some tips:
Using for Uber Rides
- Make sure card is added to your Uber account
- Request a ride as usual in the app
- Go to payment and select gift card
- The fare will deduct from the balance
Using for Uber Eats
- Ensure gift card is added to account
- Place an Uber Eats order
- Go to payment and choose gift card
- The order total will deduct from the balance
- You can use a portion of the balance only
- Great for gift cards with small balances left
- Any unused amount stays on the card
Multiple Gift Cards
- Add up to 10 gift cards to your account
- Easily switch between them for payment
- Combine balances into your Uber Cash
Hopefully you don’t run into any problems, but here are some tips to troubleshoot Uber gift card issues:
- Check your ride history – new rides deduct from balance
- Contact support to investigate
- Provide gift card number
- Uber can refund incorrect balances
- Card never expires – funds don’t expire
- Add to account and redeem balance
- Balance turns into Uber account credit
Lost or Stolen Card
- Contact Uber support immediately
- Suspend card to prevent unauthorized use
- Uber investigates and refunds stolen balances
- Damaged card
- Can’t add card to account
- Problems using card for rides
For any other issues, reach out to Uber support for quick help. The team is available around the clock to troubleshoot any gift card problems.
Checking and using Uber gift cards is quick and convenient with the mobile app and website. Be sure to add your gift card to your Uber account to keep track of the balance and easily use it for rides and delivery. Review your ride history if the balance seems off. Contact support via phone or email if you ever have trouble or encounter issues redeeming your Uber gift card.