How do I find out if I have money in my Dunkin Donuts gift card?

Quick Answers

There are a few quick ways to check the balance on your Dunkin Donuts gift card:

  • Check online – Go to and click “Check Gift Card Balance”. Enter the gift card number and security code.
  • Call customer service – Call 1-800-447-0013 to speak with a Dunkin Donuts customer service agent who can check your balance.
  • Check at a store – Bring your Dunkin Donuts gift card to any store location and have the cashier swipe it to check the balance.

Ways to Check Your Dunkin Donuts Gift Card Balance

If you received a Dunkin’ Donuts gift card and want to know how much money is left on it, there are a few easy ways to check the balance. Here are the main options:

Check Online

The easiest way to check your Dunkin’ Donuts gift card balance is online. Just follow these steps:

  1. Go to
  2. Click on “Check Gift Card Balance” at the top of the page.
  3. Enter your 16-digit gift card number. This is found on the back of the card.
  4. Enter the 4-digit security code. This is also located on the back of the gift card.
  5. Click “Check Balance”. Your current balance will be displayed.

Checking your balance online is fast, convenient, and available 24/7. As long as you have the gift card number and security code, you can log on to view the balance from anywhere.

Call Customer Service

If you prefer to speak with a customer service representative, calling is another easy option. Here’s how:

  1. Call 1-800-447-0013. This is the Dunkin’ Donuts customer service line.
  2. When prompted, say “Gift Card Balance”.
  3. The automated system will ask you to enter your 16-digit gift card number.
  4. Then enter the 4-digit security code.
  5. The automated system will tell you your current balance.

Dunkin’ Donuts customer service is available 7 days a week from 5am-11pm EST. Calling in gives you the added benefit of speaking with a representative if you have any other gift card-related questions.

Check at a Store

You can also check your Dunkin’ Donuts gift card balance at any DD store location. Simply:

  1. Bring your gift card to a Dunkin’ store.
  2. Hand it to the cashier when you place your order.
  3. They will swipe your card to take your payment.
  4. The remaining balance will display on the register.

The cashier can print a receipt showing your current balance as well. This is a good option if you want to see your balance in person or use your gift card to make a purchase.

Frequently Asked Questions

Here are answers to some common questions about checking your Dunkin’ Donuts gift card balance:

Is there a fee to check my balance?

No, Dunkin’ Donuts does not charge any fees to check your gift card balance using any of the methods described above. You can check online, by phone, or in stores as often as you want for free.

Can I check my balance if my card is empty?

Yes, you can still check your Dunkin’ Donuts gift card balance even if all the funds have been used. The system will show you a $0 balance when no more money remains on the card.

What if I lost my gift card or don’t have the security code?

Unfortunately you won’t be able to check the balance online or by phone without the gift card number and security code. Your only option would be to bring the physical card to a store. The cashier can still swipe it and check the balance for you.

Do balances expire on unused gift cards?

Dunkin’ Donuts gift cards do not expire, so any balance will remain on your gift card indefinitely. You don’t have to worry about losing the funds due to inactivity or your card expiring. The full balance will be there when you’re ready to use it.

Can I get a replacement card if mine is lost or stolen?

If your Dunkin’ gift card is lost, stolen, or damaged, you can request a replacement by contacting customer service. You will need to provide the card number, security code, and purchase date. There is a $5 replacement fee. Any remaining balance will be transferred to the new card.

Using Your Gift Card Balance for Purchases

Once you’ve checked your Dunkin’ Donuts gift card balance, you’re probably eager to use those funds! Here are some tips for redeeming your card:

  • Use it for any food, beverage, or merchandise purchases at participating U.S. Dunkin’ Donuts locations.
  • When ordering in-store, simply hand your gift card to the cashier to swipe.
  • To use it for a mobile order, add the gift card as a payment method in your Dunkin’ app account.
  • You can also use your gift card number to pay online at
  • If you don’t have enough balance to cover your full order, you can pay the difference with another payment method.
  • Gift cards must be used at full balance. Any remaining cents won’t be redeemable.

Redeeming your gift card is easy – just present it as payment on your next Dunkin’ run for a tasty treat!


Dunkin’ Donuts gift cards make for an ideal gift or treat for yourself. If you received one but aren’t sure how much is on it, you have a few convenient options to check the balance: online, by phone, or in stores. Now that you know how to look up your gift card balance, you can start enjoying those funds on delicious Dunkin’ coffee, donuts, sandwiches, and more!

Method What You’ll Need Pros Cons
Online Gift card number and security code Fast, convenient, available 24/7 Need the gift card number and security code
Phone Gift card number and security code Speak with customer service agent, available daily Limited hours, need gift card info
In Stores Physical gift card See balance in person, no gift card info needed Only when stores are open

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