How do I check the balance of my Panda Express gift card?

Panda Express gift cards are a convenient way to pay for your favorite Chinese food without having to carry cash or a credit card. Like most gift cards, Panda Express cards can be used until the balance reaches $0. But how can you check what the remaining balance is on your Panda Express gift card before you go to order your orange chicken and chow mein? There are a few easy ways to check your gift card balance at Panda Express.

Ways to Check Your Panda Express Gift Card Balance

Here are some of the main options for checking your remaining Panda Express gift card balance:

Check In-Store

The easiest way to check your balance is to bring your Panda Express gift card to a Panda Express location and ask the cashier to check the balance for you. They can swipe your card at the register, which will pull up the gift card details including the remaining balance. This is the quickest way to know how much you have left to spend.

Call the Toll-Free Number

There is an 800-number printed on the back of each Panda Express gift card that you can call to check your balance. When you call, follow the automated system prompts to enter your 16-digit gift card number and PIN. The automated system will tell you your current balance. This is a handy option if you don’t live near a Panda Express or want to check your balance at home.

Check Online

Panda Express offers an online gift card balance checker you can use from your computer or mobile device. Go to the Panda Express website and click “Check Gift Card Balance” at the bottom of the page. Enter your 16-digit gift card number and PIN. The site will display your current balance and full card activity history.

Check Mobile App

If you have the Panda Express mobile app, you can easily check your gift card balance there. Open the app, go to the “More” menu, and choose “Check Gift Card Balance.” Enter your gift card number and PIN to see your up-to-date balance. This is the most convenient way for on-the-go balance checks.

Things to Know About Panda Express Gift Cards

Here are some tips to get the most out of your Panda Express gift card:

Register Your Card

Go to the Panda Express website or mobile app and register your gift card using your name and contact information. This will allow you to access your balance online and protect your card in case it gets lost or stolen.

Combine Payment Methods

If your order total exceeds your gift card’s remaining balance, you can pay the difference with another payment method like cash, credit, or another gift card. Tell the cashier how much you want to put on the Panda Express card.

No Expiration Dates

Panda Express gift cards never expire, so feel free to hang onto them until you are ready to use them. The funds will always be there when you are craving orange chicken.

Refunds Go Back to Original Form of Payment

If you need to return an item purchased with your Panda Express gift card, the refund will go back to the original form of payment, not back onto the gift card. Keep your receipt to handle returns.

You Can Reload Your Card

When your gift card balance starts running low, you can add funds to it at a Panda Express location to keep the convenience going. Reloaded funds do not expire.

Lost, Stolen & Damaged Cards

If your registered gift card gets lost, stolen or damaged, report it right away to Panda Express. You can request a replacement card with any remaining funds transferred to it.

Step-By-Step Guide to Checking Balance In-Store

Follow these steps to easily check your Panda Express gift card balance at a restaurant location:

Step 1: Locate Your Card

Find your Panda Express gift card and bring it with you to the restaurant. Make sure the card number and PIN are clearly visible and not scratched off.

Step 2: Go Inside Restaurant

Head to your nearest Panda Express location during business hours. Stand in the ordering line or proceed to the cashier.

Step 3: Ask Cashier to Check Balance

When it is your turn, kindly ask the cashier if they can check the balance on your Panda Express gift card. Hand them the card.

Step 4: Cashier Swipes Card

The cashier will swipe your gift card through their point-of-sale system. This pulls up your card information including the balance.

Step 5: View Balance on Screen

The cashier will turn the register screen around to show you your current gift card balance amount. Look it over.

Step 6: Receive Card Back

After showing you the balance, the cashier will hand your Panda Express gift card back to you.

Step 7: Say Thank You

Tell the cashier “thank you” for checking your balance so you now know how much is left to spend on delicious Panda Express favorites.

Calling the Toll-Free Number to Check Balance

Use these steps to check your Panda Express gift card balance by calling the toll-free phone number:

Step 1: Locate Toll-Free Number

Find the toll-free customer service number printed on the back of your Panda Express gift card. The number is 1-800-755-0556.

Step 2: Dial Number on Phone

Use your phone to dial the 1-800 number. Make sure to dial carefully so you reach the correct automated system.

Step 3: Follow Prompts

Listen closely to the pre-recorded prompts on the line and follow the instructions to check your balance.

Step 4: Enter Card Number

When prompted, use your phone to enter the full 16-digit card number printed on the front of your Panda Express gift card.

Step 5: Enter PIN Number

Next, enter the 4-digit PIN printed on the back of your gift card when prompted by the system.

Step 6: Hear Balance

The automated system will audibly tell you your current Panda Express gift card balance after you enter the card and PIN details.

Step 7: End Call

When you are finished hearing your up-to-date balance, hang up the phone call.

Using Panda Express Website to Check Balance

Checking your balance online using the Panda Express website only takes a minute when you follow these steps:

Step 1: Go to Website

On your computer or mobile browser, go to the Panda Express website at www.pandaexpress.com

Step 2: Click “Check Gift Card Balance”

At the very bottom of the Panda Express homepage, click the link that says “Check Gift Card Balance.”

Step 3: Enter Card Number

On the balance checker page, type your full 16-digit Panda Express gift card number into the appropriate box.

Step 4: Enter PIN

Next, enter the 4-digit PIN for your gift card into the PIN box.

Step 5: Click “Check Balance”

When ready, click the “Check Balance” button on the page.

Step 6: View Results

Your current balance and full card transaction history will appear on the screen. Review the details.

Step 7: Log Out

When finished, click the “Log Out” link at the top to securely exit the website.

Using Mobile App to Check Balance

If you have the Panda Express app, checking your balance using a mobile device is super quick:

Step 1: Download App

Go to the App Store or Google Play and download the official Panda Express app.

Step 2: Open App

Launch the Panda Express app on your iPhone, iPad or Android device.

Step 3: Tap “More”

Tap the “More” tab located at the bottom right of the app screen. This opens the menu.

Step 4: Tap “Check Gift Card Balance”

In the “More” menu, tap the “Check Gift Card Balance” option.

Step 5: Enter Card Details

Type in your full gift card number and 4-digit PIN when prompted.

Step 6: Tap “Check Balance”

Tap the “Check Balance” button in the app to see your results.

Step 7: View Balance

Your current gift card balance will display on the app screen. Take note of it.

Frequently Asked Questions

Here are answers to some common questions about checking your Panda Express gift card balance:

How long does it take to activate my Panda Express gift card?

Panda Express gift cards are activated right away at purchase and can be used immediately. You don’t have to wait to start using your card or checking the balance.

Where can I find my Panda Express gift card PIN?

The 4-digit PIN is printed on the back of your Panda Express gift card on the bottom right. This PIN helps securely identify your card.

What if I lost my Panda Express gift card?
If your registered gift card gets lost or stolen, report it to Panda Express right away. You can request a replacement card with any remaining balance transferred over.

Can I get a Panda Express gift card balance by email?
Unfortunately email is not an option for checking your Panda Express gift card balance currently. You’ll need to check in-store, by phone, online or via mobile app.

How do I add money to my Panda Express gift card?
You can add funds to your Panda Express gift card at any restaurant location to reload it. Tell the cashier how much you want to add and pay with cash, credit or another gift card.

Why do I need a PIN to check my balance?
The PIN provides an additional layer of security and ensures the right person is accessing the card details and balance information.

The Bottom Line

Checking your remaining balance on a Panda Express gift card is quick and easy through several convenient options. Stop by any location and ask the cashier for an in-person balance check, call the toll-free number, or access your balance online via website or mobile app. Be sure to register your gift card and hold onto your receipts for returns or replacements if needed. With your balance checked, you can head to Panda Express to enjoy flavorful Chinese dishes using your card.

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