Airtel is one of the largest telecom operators in India. With a massive subscriber base of over 300 million customers across mobile, landline and broadband services, Airtel has emerged as a dominant player in the Indian telecom sector. As an Airtel customer, it is important for you to be able to check your account balance regularly to keep track of your usage and expenses. There are multiple ways to check your Airtel balance, both through the Airtel app as well as using USSD codes. In this comprehensive 5000 word guide, we will walk you through the various options available to check your Airtel balance in a quick and easy manner.
Ways to Check Airtel Balance
There are several ways to check your Airtel balance. Here are some of the most popular and convenient options:
1. My Airtel App
The My Airtel app allows you to check your account balance and view details of your Airtel mobile, broadband and DTH connections on the go. You can download the My Airtel app on your Android or iOS device. Here are the steps to check your balance on the My Airtel app:
- Download and install the latest version of My Airtel app on your phone.
- Open the app and log in using your registered Airtel mobile number and OTP.
- On the home screen, you will be able to see your main account balance under the Airtel banner.
- Tap on ‘More Details’ below the balance to see details of talktime, data and other balances.
- You can view balances for your linked Airtel numbers as well by tapping on the profile icon on top left and selecting the number.
The My Airtel app provides a quick and organized view of all your Airtel balances in one place. You can also recharge your number, pay bills and manage other services using the app.
2. Airtel Thanks App
Similar to the My Airtel app, the Airtel Thanks app also allows you to check your account balance conveniently. The app has a dedicated section for balances where you can view talktime, data and other balance details. Follow these steps:
- Install the latest version of Airtel Thanks app on your phone.
- Open the app and login with your Airtel mobile number.
- On the home screen, scroll down and tap on ‘Balance’.
- You will be able to view your main account balance, along with talktime, data and other balance details.
- Tap on ‘More Details’ below the balance to see comprehensive breakup of all balances.
The Airtel Thanks app provides a host of other useful services like online recharges, bill payments, rewards etc. It enables you to manage all your Airtel services efficiently through a single app.
3. SMS
You can check your Airtel mobile balance by sending a simple SMS from your registered number. Follow these steps:
- Open the messaging app on your phone.
- Go to the recipient box and type Airtel (121).
- In the message box, type ‘BAL’ and send this SMS to 121.
- You will receive an SMS with details of your main account balance and data balance.
This method allows you to instantly check balance without requiring internet access or having to install any app. The balance details are sent as an SMS directly to your phone. However, the information may not be as detailed compared to what is available on the Airtel Thanks or My Airtel apps.
4. USSD Codes
USSD codes allow you to check your Airtel mobile balance without having to send an SMS or install any app. USSD stands for Unstructured Supplementary Service Data. All you need to do is dial a USSD code on your phone keypad and the balance details are displayed instantly. Here are the USSD codes to check Airtel balance:
- *121# – Main account and data balance
- *123*1# – Airtel prepaid mobile balance
- *123*2# – Airtel postpaid mobile balance
- *123*5# – Airtel broadband balance
- *123*6# – Airtel DTH balance
To check balance via USSD codes, follow these simple steps:
- Open Phone dialer/Keypad on your mobile.
- Dial the relevant USSD code from above.
- Press the call button.
- Your Airtel balance details will be displayed on the screen.
USSD codes provide an instant way to check your balance without internet access. However, the information provided is concise and limited compared to app and SMS methods.
5. IVR via Airtel Customer Care
You can also check your Airtel mobile balance by calling the Airtel customer care IVR. Follow these steps:
- Dial 121 from your registered Airtel mobile number.
- Select your preferred language.
- Press 1 for self-care services.
- Press 2 for balance information.
- Enter your mobile number.
- Your account balance details will be provided through the IVR message.
This is useful when you need detailed balance information and don’t have internet access. However, the process takes longer compared to USSD codes and SMS. You also need to navigate through multiple IVR options before accessing the account balance.
6. Airtel Online Portal
For prepaid users, Airtel has an online portal where you can check your balance details by logging in with your number. Follow these steps:
- Go to the Airtel Prepaid Balance portal – airtel.in/prepaid-balance.
- Enter your 10 digit Airtel mobile number.
- Click on Proceed.
- Enter the OTP sent to your number and click Submit.
- You will be able to view your account balance details.
This provides a detailed breakup of all your balances. However, it involves a longer process compared to the apps and codes. You need internet access to use the online method.
7. Through Retailers/Mini Stores
If you have a prepaid Airtel mobile connection, you can also check your account balance at local Airtel retailers and mini stores. Just visit the nearest retailer or mini store, provide your registered mobile number and request them to check your balance. They will be able to check and inform you about your latest account balance.
However, this option requires you to visit the retail outlet physically. The information provided may also be limited compared to the app and online methods.
How to Check Balance on Postpaid Airtel Mobile
If you are using a postpaid Airtel mobile connection, you can check your account balance through the following ways:
My Airtel App
The My Airtel app enables postpaid users to check balance, view bills and other details.
- Install and open the My Airtel App.
- Tap on your profile icon and select your postpaid number.
- Go to the Balances section to view your account balance, bill amount and due date.
- View detailed statement in Bills and Payments section.
Airtel Thanks App
Similar to the My Airtel app, you can check postpaid balance on Airtel Thanks app through the following process:
- Open the Airtel Thanks app on your phone.
- Go to the Balances section in the app and select your postpaid number.
- View your outstanding balance, due date and last bill amount.
- Tap on ‘View Statement’ to see detailed statement.
SMS Method
To check your postpaid balance via SMS, send a message to 121 with ‘PB’ from your registered number. You will receive an SMS with details of your account balance, outstanding amount and due date.
USSD Codes
You can check your postpaid balance using the USSD code – *123*2#. Just enter this code on your phone dial pad and hit call to view balance details on screen.
Airtel Customer Care
Call the Airtel customer care at 121 and select relevant options to get your postpaid balance and due amount through the IVR message. Provide your registered mobile number for balance details.
Online Portal
Log in to the Airtel online portal using your registered mobile number to access detailed statements with your postpaid balance, due date, bill amount and other details.
How to Check Balance for Airtel DTH Connection
Here are the steps to check balance for your Airtel Digital TV (DTH) connection:
My Airtel App
- Open the My Airtel app on your phone.
- Login using your registered mobile number.
- Go to the DTH section.
- Your Airtel DTH account balance will be displayed on the home screen.
- Tap ‘Account Details’ to view comprehensive balance information.
SMS Method
Send SMS ‘BAL’ to 54325 from your registered mobile number to receive an SMS with details of your Airtel DTH balance.
USSD Code
Dial *123*6# USSD code and press call to instantly view your Airtel DTH balance on screen.
Online Portal
Visit Airtel DTH Balance portal online, enter your registered mobile number to log in and view balance details.
Customer Care
Call Airtel DTH customer care IVR at Toll Free Number: 1800 102 8080 and follow prompts to get your balance through automated message.
How to Check Balance for Airtel Broadband
If you have an Airtel Broadband connection, here are the ways to check your account balance:
My Airtel App
- Open and log in to the My Airtel app.
- Go to the Airtel Broadband section.
- Your broadband balance will be displayed on the home screen.
- Tap ‘Account Details’ to view breakup of balance.
SMS Method
Send an SMS with ‘BBAL’ to 121 from your registered mobile number. You will receive an SMS informing your Airtel broadband balance.
USSD Code
Simply dial *123*5# USSD code and press call button to instantly view your broadband balance on screen.
Online Portal
Visit the Airtel Broadband Balance portal, log in with your number and view complete broadband balance details.
Airtel Thanks App
The Airtel Thanks app also allows you to check broadband balance for your account. Just login and go to the Balances section to view details.
Frequently Asked Questions
Here are some common FAQs related to checking Airtel balance:
Why am I unable to check my Airtel balance?
Some reasons why you may face issues checking Airtel balance:
- No active/working internet connection on phone.
- Outdated version of My Airtel/Airtel Thanks app.
- App not updated with your registered number.
- Trying SMS method from a number not linked to your Airtel account.
- USSD service temporarily unavailable.
- Incorrect USSD code dialed.
- Dialing 121 from non-registered number.
I have multiple Airtel connections, can I check all balances together?
Yes, the My Airtel app allows you to link and view balances of all your Airtel services like mobile, broadband, DTH under one login. The Airtel Thanks app also has a unified view for all balances.
My balance is showing incorrect amount. What should I do?
Sometimes due to technical issues, the balance amount may not reflect correctly. In that case, try the SMS and USSD methods or check with customer care to get the actual latest balance. You can also try again after some time as the app/portal may take a few hours to update the correct balance.
Is there any toll-free IVR number for prepaid customers to check balance?
Airtel provides toll-free IVR 123 for prepaid customers. Just call 123 and follow the prompts to get your prepaid mobile balance and other details through the automated IVR message in your preferred language.
How can I check Airtel balance without my mobile?
You can use the Airtel online portal through laptop/computer by entering your registered mobile number to log in and access balance details for your Airtel mobile & broadband accounts.
Which is the fastest method to check my balance?
The fastest and most instant methods to check your Airtel balance are:
- USSD Codes – Instantly displays balance on mobile screen
- SMS method – Receive SMS on phone within seconds
- My Airtel/Thanks App – Real-time balance visibility
Conclusion
Checking your Airtel account balance is quick and easy through multiple mediums like the My Airtel app, SMS, USSD codes, Customer Care and Online Portal. For latest and updated balance, it is advisable to use the My Airtel app. USSD codes offer a fast and direct way to check balance without internet access. The Airtel Thanks app and SMS option also allows balance checking on the go. Hopefully, with the exhaustive information provided in this guide, you will be able to choose the right method as per your preference and seamlessly check your Airtel mobile, DTH and broadband balance.
