Can I check Starbucks gift card balance without redeeming it?

As a Starbucks gift card holder, you may be wondering if there is a way to check your card’s balance without actually redeeming or spending any of the funds on it. The good news is that Starbucks does provide a few convenient options for checking your gift card balance that do not require activating or spending the card itself.

Check Balance Online

One of the easiest ways to check your Starbucks gift card balance without redeeming it is to do so online. Starbucks allows you to register your gift card on the Starbucks website or mobile app and view the balance associated with it. Here are the steps to check your balance online:

  1. Go to or open the Starbucks mobile app.
  2. Click on “Sign In” if you already have an account, or “Join Now” to create a new Starbucks account.
  3. Once signed in, click on “My Cards” in the top menu.
  4. Choose the option to register a Starbucks Card and enter your gift card number.
  5. After registering the card to your account, you will be able to see the current balance loaded on the card.

This allows you to check the balance anytime by logging into your Starbucks account online or in the mobile app. You do not have to spend any of the balance just to check it.

Check Balance by Calling Starbucks

If you prefer not to create an online Starbucks account, you can also check your Starbucks gift card balance by calling their customer service line. Simply call 1-800-STARBUC within the US or 1-866-504-7968 for Canada.

When connected to a customer service agent, provide them with your 16-digit Starbucks gift card number. Let them know you would like to check the balance without redeeming the card. They will be able to look up your card in their system and tell you the current balance.

This gives you the flexibility to check the balance by phone if you do not want to register your card online or use the app. As long as you call and do not place an order, the balance will remain intact on the card for future use.

Check Balance at Starbucks Store

You can also check your Starbucks gift card balance at any participating Starbucks retail location. Simply bring your physical gift card to the store and let the cashier know you would like to check the balance on the card.

They will be able to swipe the card and tell you the current loaded balance without actually redeeming any of the amount. This is useful if you happen to be near a Starbucks store and want to quickly check the card’s balance in person.

Check Balance on Gift Card Packaging

If your Starbucks gift card is unused or recently purchased, the easiest way to check the balance is actually to look at the original gift card packaging. When you buy a Starbucks gift card in-store or online, the card’s loaded balance will be printed on the packaging.

For example, if you purchase a $25 Starbucks gift card, the packaging will say “$25 Gift Card” on it. So if your gift card is unredeemed and you still have the packaging, you can reference it to see what the original loaded amount was.

Just keep in mind this only works if the card has not been used at all. Once redeemed even partially, the packaging will no longer show the updated balance.

Use Starbucks Gift Card Balance Checker Tool

Rather than calling or visiting a store, some websites provide online Starbucks gift card balance checker tools. These allow you to enter your card number to look up the balance remotely.

Most balance checker tools are completely free to use and do not require you to register your card or provide any personal information. They simply allow checking the balance associated with the card number to verify the funds.

Some popular Starbucks balance checker sites include:

  • Starbucks Balance Tool
  • Gift Card Granny

These sites can provide an instant way to check your card balance without officially redeeming or activating the card itself.

Check Balance on Receipt

If your Starbucks gift card was used recently to place an order, you can check the last loaded balance by looking at your purchase receipt. Starbucks prints the gift card balance remaining after redemption on each transaction receipt.

So if you made a purchase with your gift card, check the receipt from that transaction and it will show the balance amount left on the card after deducting the order total.

This provides a way to see the updated balance following any partial redemption of the card. Just be aware that the receipt will not show the full original value if you have used the card before.

Avoiding Balance Deductions

When checking your Starbucks gift card balance, it’s important to use options that will not lead to any actual funds being deducted from the card.

Methods like viewing your balance online, calling Starbucks customer service, or using a third party balance checker allow seeing the full card value without activating or redeeming the card itself.

However, if you try to check your balance by attempting a transaction, even for a very small amount, it will activate the card and deduct that amount from the overall value.

For example, asking a cashier to swipe your card for $0.50 to check can unintentionally redeem those funds. So it’s best to use non-transactional options to avoid losing any money from the card balance.

Troubleshooting Balance Issues

If you check your Starbucks gift card balance and find that it is lower than expected, there are a few steps you can take to try to resolve the discrepancy:

  • Review your transaction history in your Starbucks account or app to confirm when funds were last redeemed.
  • Check to see if your card was accidentally registered and linked to multiple accounts.
  • Contact Starbucks customer service and ask them to audit your card for any issues.
  • If balance seems incorrect, ask them to escalate to their fraud or security department for additional investigation.

It’s quite rare, but sometimes gift card numbers can get mistakenly linked to the wrong accounts or experience technical issues that affect the balance. Speaking with customer service should help identify if any error occurred on their end.

If it appears your card was illegally used or compromised, they will walk through steps to help secure your account and work to restore proper funds to your card.

Frequently Asked Questions

Can I check the balance in the Starbucks app?

Yes, you can register and link your Starbucks gift card in the mobile app and then view the balance at any time without activating or redeeming the card.

Do I need to create an account to check the balance online?

Starbucks does require you to have an online account to register your gift card and view the balance on their website. If you don’t want to make an account, use other options like calling customer service.

Where can I find my gift card number to check the balance?

Your 16-digit Starbucks gift card number will be printed on the front or back of the physical gift card. You can also find the number on the original gift card packaging or receipt when purchased.

Can stores look up my balance if I don’t have my card with me?

No, Starbucks requires having the physical gift card in store for cashiers to be able to check the balance on their system.

Do I have to register my card to check the balance in store?

No, you do not have to pre-register a Starbucks gift card to check the balance at a Starbucks location. Just bring the physical card to the store for swiping.


Checking your Starbucks gift card balance without spending any of the funds is easily doable through their website, mobile app, by phone, or even third party balance checker tools. Avoid options that require swiping or transacting against the card, which can unintentionally redeem a portion of the loaded value.

With several convenient and free ways to check the balance, you can easily monitor your Starbucks gift card amount at any time without activating or redeeming the card itself until ready to use.

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