Can I check balance on ULTA Gift Card?

Quick Answer

Yes, you can check the balance on an ULTA gift card in a few different ways:

  • In-store – Bring your ULTA gift card to any ULTA retail location and ask an associate to check the balance for you.
  • Online – Log into your account, go to “Payment Options” and select “Gift Cards” to see your gift card balance.
  • By phone – Call the toll-free number on the back of your ULTA gift card (1-888-553-8582) and follow the prompts to check your balance.

ULTA does not charge any fees to check your gift card balance in-store, online or by phone. You can check your balance as often as you need at no cost.

In-Depth Answer

ULTA beauty stores and their website are leading retailers for cosmetics, fragrance, skincare, haircare and more. The company has over 1,200 retail locations across the United States as well as a robust ecommerce platform.

One popular way to shop at ULTA is by using ULTA gift cards, which can be purchased in-store or online and make great gifts for beauty lovers. ULTA gift cards have no fees and no expiration date, so they can be used at any time.

If you have received or purchased an ULTA gift card, you may want to check the balance to see how much money is left on the card before using it. There are a few easy ways to check an ULTA gift card balance at no cost:

Check Balance In-Store

The easiest way to check your ULTA gift card balance is to swing by any ULTA retail location and ask an associate at the register to check it for you.

Simply present your physical ULTA gift card and the store associate can scan or swipe it to pull up the current balance associated with that card. They will be able to tell you how much money is left on the card so you know how much you have to spend.

You can check the balance on your ULTA gift card at any ULTA store, regardless of where the gift card was originally purchased. ULTA has over 1,200 store locations across the United States, so you are likely to have one nearby.

Store associates will check your ULTA gift card balance at no charge – there are no fees for checking your balance in-store. You can check it as often as you need.

So if you are already headed to ULTA to shop for beauty items or have a store nearby, stopping in and asking an associate for the gift card balance is typically the quickest and easiest way to go about it.

Check Balance Online

You can also conveniently check your ULTA gift card balance online by logging into your account and viewing your gift card activity.

To check your balance online, first visit and click “Sign In” to access your account. If you do not already have an account, you can easily create a free one.

Once logged into your account, click on “Payment Options” which is located near the top right corner of the screen, right next to your name. This will bring up a dropdown menu.

On the dropdown menu, select “Gift Cards” and you will be brought to your gift card management portal. Here you will see the balance for any ULTA electronic or physical gift cards associated with your account.

If you have a physical ULTA gift card that is not linked to your account, you can enter the gift card number and pin to add it to your account. Then you will be able to see the balance.

There are no fees or charges to check your ULTA gift card balance online. You can sign in and view your balance anytime you want.

Checking online is convenient if you want to see your balance before heading to the store. You can also access your balance from anywhere you have an internet connection.

Check Balance By Phone

You can call ULTA’s customer service line at any time to check on your ULTA gift card balance over the phone.

The toll-free phone number for ULTA is 1-888-553-8582. This number is listed on the back of all physical ULTA gift cards for easy reference.

To check your balance, call the number and follow the phone prompts. You will be asked to enter the 16-digit gift card number and the pin number from your physical card.

Once you enter the card and pin number, an automated system will tell you the current balance associated with that gift card. You can repeat this process to check the balances on any other ULTA gift cards you have as well.

Checking your balance by phone is helpful if you have misplaced a physical gift card and need to know the balance before using it for an online order or in-store. As long as you have the card number, you can check the balance from anywhere by phone.

ULTA does not charge any fees for checking your gift card balance over the automated phone system. You can call and verify your balance as often as needed free of charge.

Other Ways to Check

In addition to checking your ULTA gift card balance in-store, online or by phone, there are a couple other less common ways you may be able to look up your balance:

  • Email or Mail: If you reach out to ULTA Customer Service by email or mail and request your gift card balance, they can look it up and provide it to you. However, this typically takes 1-2 business days to receive a response, so it is not the fastest option.
  • Mobile app: If you have the ULTA app installed on your iOS or Android device, you may be able to access your gift card balance through the app. However, this feature is not currently available to all users.

Unless you need to reach out to customer service for another reason, checking your balance online, by phone, or in the store will be the simplest and most direct options in most cases.

Tips for Checking Balance

Here are some helpful tips to make sure you can check your ULTA gift card balance easily:

  • Hold on to physical gift card – If you have a plastic ULTA gift card, keep it in a safe place so you have the card number. Don’t throw away the card even once the balance reaches $0 just in case you need the number later.
  • Save gift card information – When you get a new ULTA gift card, write down or take a photo of the card number and PIN so you have them for reference. Add it to your account for easy online access.
  • Ask for a receipt – When you purchase an ULTA gift card in-store, ask for a gift receipt that shows the starting balance in case the card itself gets lost or stolen later.
  • Set up online account – Creating an online account allows you to easily see gift card balances digitally any time.
  • Call automated line – For phone balance checks, call the automated toll-free number listed on gift cards to avoid waiting for customer service.
  • Avoid gift card resale sites – Only buy ULTA gift cards directly from ULTA stores or Resale sites often charge fees and may have fraudulent cards.

Following these tips will help ensure you have quick, fee-free access to check your ULTA gift card balance whenever needed.

Troubleshooting Issues

In most cases, checking your ULTA gift card balance online, by phone or in stores is quick and hassle-free. But in some situations, you may run into problems trying to check your balance. Here are some troubleshooting tips:

Can’t find gift card number

If you don’t have the physical ULTA gift card or the gift card number, you will need to reach out to ULTA Customer Service for help. Contact them by phone, email or mail with your name, account information, and any details about the missing card. They may ask for a copy of the original gift receipt or confirmation details. Customer service can look up your card information and provide the balance.

Balance not showing correctly online

Sometimes newly purchased gift cards can take 1 business day to activate and show correctly online. If your account isn’t displaying the right balance, wait a full day and check again. Also, make sure you fully linked the gift card to your account. If it still doesn’t update, contact customer service.

Pin not working

When entering your ULTA gift card pin to check the balance by phone or online, make sure you are carefully entering the exact numbers. Call the automated system again slowly re-entering the pin. If it still fails, contact ULTA Customer Service to have the pin reset.

Can’t access ULTA account

If you get locked out of your account, you can reset your password via email. Click “Forgot Password” on the sign in page and follow instructions to set a new password and regain account access so you can view gift card balances online.

Errors with the automated phone system

Sometimes technical issues can temporarily cause the automated balance phone line to malfunction. Try your call again later or contact live customer service if needed. Make sure to call during ULTA’s normal business hours for fastest assistance.

With a few simple troubleshooting steps, any minor issues that arise can typically be quickly resolved so you can check your ULTA gift card balance right away.

Frequently Asked Questions

Here are answers to some of the most common questions about checking balance on ULTA gift cards:

Does ULTA charge fees for checking gift card balance?

No, ULTA does not charge any fees to check your gift card balance in stores, online, by phone or by any method. Balance inquiries are always free.

Where can I find my gift card number?

Your 16-digit ULTA gift card number will be printed on the back of physical gift cards. If you bought an eGift card, check your confirmation email. You can also find the number associated with any card on your online ULTA account.

How long do ULTA gift cards last?

ULTA gift cards never expire. Purchased gift cards can be used online or in stores at any time, even years later. The balance remains valid until it is fully spent down.

Can I check balance in the ULTA app?

Currently, the ability to check gift card balances in the ULTA app is only available to some users and is being rolled out slowly. If you don’t see it, check online or in-store instead.

What if I lost my gift card?

If your physical gift card is lost, stolen or destroyed, contact ULTA Customer Service with details. They can look up your card number and provide the balance. You may need to verify account details or show a gift receipt.

Can I get a replacement card?

Yes, ULTA can replace lost, stolen or damaged gift cards. Contact Customer Service to start the replacement process. They will transfer the remaining balance to a new plastic or eGift card. Fees may apply.


Checking your ULTA gift card balance is quick and easy through the company’s website, mobile app, by calling the toll-free number, or by swinging by any retail location. There are no fees or expiration dates associated with ULTA gift cards, so you can feel free to check the balance as often as needed.

With over 1,200 stores nationwide and online access, ULTA offers ample convenient options to monitor your gift card activity and find out your current balance. Keep your gift card number and pin stored in a safe place for easy balance lookups anytime.

If you ever have trouble checking your balance or need to replace a lost or damaged gift card, ULTA’s helpful customer service team is available to assist you. With a few simple steps, you can check your ULTA gift card balance quickly and hassle-free.

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