Sublime Doughnuts
Address: 2566 Briarcliff Rd NE, Atlanta, GA 30329
Phone: (404) 315-6899
Price: $
Menu: View Online
Rating: 4.4
Website: http://sublimedoughnuts.com/
What Time Does Sublime Doughnuts Open?
Saturday,: Open 24 hours
Sunday,: Open 24 hours
Monday,: Open 24 hours
Tuesday,: Open 24 hours
Wednesday,: Open 24 hours
Thursday,: Open 24 hours
Friday,: Open 24 hours
Sublime Doughnuts Reviews
james northey
Went in this afternoon for some donuts. I wanted the strawberries and cream donut but they were out but the gentleman behind the counter offered to make me one! It was amazing and his customer skills and friendliness are great !!! Best service I’ve got since I’ve been in Atlanta !! That guy was awesome
Dennis Clay
Just got my order from this store for Father’s Day and each and every doughnut was stale, like they gave me yesterdays batch!! I’m so disappointed because I’ve ordered from them in the past and the Quality was excellent… so glad it was delivered from Uber eats and i was able to get a refund.. Just disappointing!
Ashley
It pains me to do this but the customer service and quality have declined the last few months. Normally this would be the go to spot but yesterday’s experience was the last straw. This is the 3rd time I’ve gone and had donuts that were NOT soft and fresh despite being baked daily. Then, to add insult to injury, the glazed bow ties were BARELY glazed! THEN, when I told the girl behind the counter, she had an attitude. The box had chocolate icing all over which I didn’t notice til I saw brown marks on my seats.
They pull from the back and put the fresh ones in the front. Even after replacing the glazed, it still wasn’t soft. I use to come here WEEKLY and they use to be great. Soft, gooey, delicious and a decent size with happy staff. IDK what happened.
I need the old staff back. The quality of the donuts has declined and the two women there on Friday around 4 shouldn’t be working in customer service.
Maria Burks
I’ve always go to this location! However, I was having a very emotional day to say the least! Shawn (Sean) assisted me and helped to make my evening better. Not only does he have amazing customer service, he loves what he does! And you can tell by the way he talks about the donuts! I’ve been working in sales for over 25 years and he’s definitely someone I’d want to interact with clients on a daily basis! Yes the donuts are SUBLIME but the customer service will always keep me coming back! Shawn keep being a great human beings! I hope that your manager knows that he picked the right person for his establishment! Thanks for making my day better with kindness!!! You ROCK!
Suria Nataadmadja
I had a donut and a cup of cold brew coffee. It’s delicious but nothing special. No dine in, take away only.
Savannah Dude83
Delicious doughnuts but slightly chewier than expected. I appreciated the dude at the counter being super patient to tell us each of the flavors they had. Maybe some readable signs or labels (rather than the tiny menu on the counter), would save all the explanation to every single customer that walks in?
A Tecec
The donuts are fresh with a different twist to them. They were soft and moist. I asked the sales clerk what did she recommend it was my first time. She said I don’t eat here How can you assist them lordt the help we hire. Anywho, my team enjoyed the donuts! The 4 is because the place is clean the donuts are different. Customer service ahhh my donuts were thrown in the box any kind of way.
Jane Stevens
Yummy donuts. Great selection. I got the raspberry jelly chocolate frosted. My daughter got some nutella confection. Open 24 hours. Fast service. Covid measures in place
Recommend looking at varieties ahead of time because there were so many to choose from. I don’t drink coffee but the coffee bar looked good.
Joma Saleem
The best donuts I’ve had in a while! I’m usually not an assorted dozen type of person but I’m happy I did. Every donut was fresh, soft, and delicious. The butterfinger donut was my favorite.
Amy Hunt
I have visited this place four times in the past six months because the doughnuts are delicious! The only thing that is disappointing and the reason for the rate is the customer service. Every time I come into this place the staff only speaks in 2 to 3 word sentences and seems like they’re not interested in being there. Please don’t get me wrong the donuts are delicious and are the reason why I come there, but also when you have an amazing product like this you would expect the staff to be somewhat helpful and care about the job that they’re doing. I’m not expecting Chick-fil-A type service but it is OK to acknowledge your customers and be helpful and say more than two or three words to them while they are investing in your product. Regardless of the service I still tip, but I don’t think this is something that I want to continue spending money on if the service does not improve!
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