Address: 2294 Cobbs Ford Rd, Prattville, AL 36066
Phone: (334) 310-7015
Menu: View Online
What Time Does Krispy Kreme Open?
Saturday,: 6AM to 11PM
Sunday,: 6AM to 10PM
Monday,: 6AM to 10PM
Tuesday,: 6AM to 10PM
Wednesday,: 6AM to 10PM
Thursday,: 6AM to 10PM
Friday,: 6AM to 11PM
Krispy Kreme Reviews
Been years since I’ve been to Krispy Kreme but a craving came out of nowhere so I stopped by with my son! Good service, fast moving drive thru, & the donuts were better than I remembered!
KK in Prattvilille, Al- Sep10th. After waiting 4-5 minutes with no one else waiting before me, the employee gave me two bags with what i thought were the four doughnuts i ordered.Left the place, drove about 300 feet and stopped by the traffic light. i opened the bags, one of them had two doughnuts and the 2nd bag had only one. I turned around to explain what happened and get the piece that they ‘missed’. One employee looked at me not understanding. When he finally understood, he gave me the doughnut; the manager came in and “explained” that the female employee MISCALCULATED” the amount!!!! Who could miscalculate counting up to TWO? Two mini doughnuts per bag. How much calculating do you need to know?!? Then when i suggested they should give me another for my troubles, the manager asked me why he should do that? I responded ‘to keep customers happy after making such mistake”. He never gave me another one. When Publix supermarkets make mistakes in pricing, they give you the item for free. Krispy Kreme. “Follow example” “Value the customer and keep them happy”
Perfection. Hit this about 6 AM on our way back from FL. Place was clean and they were pumping out the donuts. Blueberry, strawberry frosted, and glazed right off the rack, all were fantastic. Friendly service.
Stopped for donuts and coffee, my husband and I got 2 large frozen coffees that were about half way full. Definitely not going back to that place for coffee at almost $5 each I will go to Starbucks and get a full one.
Jessica Mac Farlane
Always a line. Usually runs out of donuts earlier than other locations and definitely before closing. The Hot Now signs are slightly obstructed from view by landscaping and signs. Apparently, the Hot Now sign does not indicate that the mini donuts are hot. Hit or miss and good luck.
The hot light is never on. We haven’t been near KK in 5 years, we were so excited to move and have one right up the street. I check the app 5x a day, I drive by on my way to/from work… it’s never on. The store in Montgomery always has their light on. American Runs on Dunkin.
Don’t advertise something that’s supposed to be available till a certain date and then don’t have it available till that date like the cinnamon milk glaze. I ended up going 20+ miles out of my way because I really wanted to try these and the cinnamon chiller drink. Gave a two for customer service center rep who was very helpful which I will elaborate on the Atlanta hwy review and for actually answering the phone.
Had a simple order, 6 glazed, 6 chocolate iced, medium iced vanilla latte no whip. Had to say the order three times while at speaker, then confirm it at window. Had donuts ready but was asked to pull around to front to await coffee. Waited 8 minutes in front lot for the coffee to come out with whip. During the wait we witnessed another vehicle that had been waiting longer than us which ended with them out of their vehicle and walking in. I can assume to get their money back. You need to get this figured out management.
Terrible experience with the manager Nick. Ordered ahead of time on the app, but refused to give us what we paid for because of computer glitch with order. We had to pay AGAIN just to get our four dozen. The manager was rude and hostile after we paid for six dozen, but only received four. Claimed it was a corporate problem, but then told us he couldn’t take care of it because it’s a corporate store? One of the worst customer service experiences I’ve ever had. Other staff was nice and helpful. Unfortunately they looked to a rude manager to not take care of it. Thankfully, even though I over paid and dealt with an awful person, my students will have their treat in mentoring tomorrow.
Walk inside bc this location rarely turns on the hit and ready sign or keys you know in drive thru, but if you walk inside, you’ll likely find the line freshly going.