Hurts Donut
Address: 7010 W 21st St, Wichita, KS 67205
Phone: (316) 226-1371
Price: $$
Menu: View Online
Rating: 4.3
Website: https://www.facebook.com/hurtsdonutict/
What Time Does Hurts Donut Open?
Saturday,: Open 24 hours
Sunday,: Open 24 hours
Monday,: Open 24 hours
Tuesday,: Open 24 hours
Wednesday,: Open 24 hours
Thursday,: Open 24 hours
Friday,: Open 24 hours
Hurts Donut Reviews
Ryan/Patricia Abbott-Gillispie
This was so close to a 5 star rating… the service was not on point. Our family visits this location a few times a year and we can tell you about 80% of the names for the donuts. The last two time we have been to this location the employees that helped us could not name any of them. It is important to know what you are serving to your customers, what if we had some kind of allergy and they would have no idea what was in the product!?
I would have to give the donuts themselves a 5, the quality of their product is alway AMAZING!
Melissa Bowman
I’ve been to other Hurts, and this one was a bit lacking. We came for breakfast around 8am on a Monday. There weren’t very many donuts to choose from and no way to tell what the donuts were. No little signs with type, etc. The staff were very nice and the donuts I purchased were tasty, just not what we have seen from 2 other locations we have been to.
Douglas Spores
I had very high expectations hearing from friends and family. The rumors are true! These donuts are excellent! They have a lot of interesting combinations on the donuts that made them really stand out to me. Every donut we tried was great.
Jacquelynn Rose
I prefer another local donuts shop. I’m pretty sure my donut wasn’t cooked completely. It was completely gummy and super stretchy when I tried to tear it apart, raw dough in the middle. My drink wasn’t great either. Lacked the flavor I was looking for. I’d give them one more shot but I certainly wasn’t impressed this morning.
Steve Hook
The staff is always friendly and their unique donuts are always a hit. The maple bacon long John is the reason we go in. Go early for the best selection as they will slowly run out as the day gets late.
StephiKarolyi
They must have new owners or management because it use to be a nice place to take the kids but recently the times we’ve gone in the tables are dirty and the floors had crumbs scattered all over the floor- we had to walk out it was that bad and to add insult to injury they aren’t very nice. I don’t expect a red carpet to be rolled out but just don’t treat me like an inconvenience I’m a paying customer. I’m sad to even make a bad review but I can’t recommend this place to anyone. We go to “Lamar’s” just up the street a little ways because they are nice and clean.
Anthony Montani
Love the donuts, but they make it absolutely impossible to put a big order in. Called the store on a Saturday to make sure I could get 7 dozen donuts on a Tuesday morning. First off, they just answer “Hello.” So I’m thinking i have the wrong number. Then i ask about the donuts, and am told to message them on Facebook. Took them 3 hours to answer, i responded with his many donuts i wanted and when, and they never answered again.
I called the store again on Monday, and again they answered with a hello. The girl working told me she would text her boss to answer my Facebook messages, and that never happened. So here i am buying 7 dozen donuts at Dunkin, instead of buying local….
Tried to give them 36 hours notice to at least tell me, “no we can’t do that”
Jose Ortiz
Great place. Nice and clean. Also kid friendly. Donuts were awsome and areas to eat were nice and laid back also donuts were plenty. Had a maple long john and an old fashion and an apple fritter. All three were amazing! The old fashioned donut was the best my wife and i have had. We don’t care much for sweets but this was good. The ladies were very nice and let us know what the prices were and what the choices were.
Taylor Olsen
the absolute worst customer service. staff doesn’t want to do their job or make someone something that’s literally on their menu. wanted a milkshake and the girl literally sighed in front of my face and said “surrrrrre”. oh i’m sorry that you have to do your job BOO HOO. i walked right out. given them a few shots but they’ve been rude every single time. donuts aren’t great either. will never be back.
Cristina Rodriguez
Horrible customer service. I ordered an “iced coffee” the girl working acted like it was an inconvenience to order anything but donuts, yet it’s on the menu. I had to say is that ok? She gave me a black hot coffee with a few ice cubes. I said this isn’t an iced coffee and she says, “I added ice” wow! At one point she also put her hand over her face probably to say something about me to the co worker. I’ve always gone here and I probably will not return after this experience. Also all the lights on the outside were off at 830pm on a Saturday? Did they want nobody to come by? Tried the drive thru but the sign was off so I couldn’t even see the menu to order anything.