How can I check my Dave and Busters card balance?

There are a few quick and easy ways to check your Dave and Busters card balance. The most convenient way is to use the Dave and Busters mobile app, which allows you to view your card balance and recent transaction history from your phone. You can also check your balance at any Dave and Busters location by swiping your card at a kiosk or asking an employee at the Winner’s Circle counter. Additionally, you can log into your account on the Dave and Busters website to view your full card activity and balance.

Check your balance with the Dave & Busters mobile app

The easiest way to check your Dave and Busters card balance is by using the Dave & Busters mobile app, available for both iOS and Android devices. Once you download the app, log in with your account credentials. The main Account screen will display your current Power Card balance at the top of the screen. You can also tap “Card Activity” to see your full transaction history and check your balance changes over time.

Some key things to note about using the mobile app to check your balance:

  • Make sure you have the latest version of the app installed for the most up-to-date balance and transaction information.
  • Your balance will update in real-time as you use your card in the restaurant or arcade.
  • You can view balances for all cards linked to your account profile.
  • If you lose your card, you can immediately disable it through the app to prevent unauthorized use.

Checking your balance through the Dave & Busters app is fast, convenient, and secure. Your balance information is right at your fingertips anytime you need it.

Check your balance at a kiosk in any Dave & Busters location

You can also easily check your Dave and Busters card balance by visiting any Dave & Busters location and swiping your card at a kiosk. Here’s how:

  1. Go to any Dave & Busters location and find a card balance kiosk, usually located near the entrance and Winner’s Circle.
  2. Swipe or insert your Power Card into the kiosk.
  3. Your current balance will be displayed on the kiosk screen.
  4. You can print a balance receipt from the kiosk if desired.

Things to keep in mind when checking your balance at a kiosk:

  • Your balance will update if you’ve recently played games or redeemed prizes since your last kiosk balance check.
  • You can check balances for multiple cards linked to your account by swiping them one at a time.
  • Kiosks are available during all business hours whenever Dave & Busters is open.
  • For security, avoid leaving your card unattended in the kiosk.

Using the kiosks to check your balance at any Dave & Busters location is quick and easy between games and before redeeming prizes.

Ask an employee at the Winner’s Circle counter

If you don’t have your Dave and Busters card with you or don’t want to leave your games or table, you can also ask any Dave & Busters employee at the Winner’s Circle counter to check your balance for you.

Here are some tips for checking your card balance with an employee:

  • Visit the Winner’s Circle counter and let an employee know you need to check your card balance.
  • Provide the employee with your full name and phone number associated with your account.
  • They can search for your account and check your balance in their system.
  • Note that they will need to verify your identity before providing your balance.
  • You can check on any linked card balances under your account as well.

Things to keep in mind when checking with an employee:

  • There may be a line at the Winner’s Circle during peak times – waiting may be required.
  • Employees can assist with card balances but may need a manager for account access or redemptions.
  • Have your ID ready if asked to verify your identity and account access.
  • Balances provided verbally may not reflect recent activity until transactions settle.

Asking a Dave & Busters employee for your balance is easy whenever your card is not on hand or you need quick access to your balance total.

Check your balance online

You can also view your full Dave and Busters card balance and transaction activity by logging into your account on the Dave & Busters website:

  1. Go to and click “Log In” at the top of the screen.
  2. Enter your account username and password and click “Log In” to access your account.
  3. On your Account Dashboard, your balance for all linked cards will be displayed.
  4. Click into each individual card to see full transaction and balance history.
  5. You can also print your full card activity statement for your records.

Key things to consider when checking your balance online:

  • Provides your official card activity statement and full transaction details.
  • Access your balance and transaction history 24/7.
  • View records for all cards linked to your account in one place.
  • Confirm recent activity has processed and updated your balance total.

Checking your balance through your online account dashboard allows full access to your card activity and balance whenever needed.

Frequently Asked Questions

Why does my Dave & Busters card balance change?

Your Dave & Busters card balance will fluctuate up and down based on your usage of the card at any restaurant or arcade location. Your balance will decrease when you swipe your card to play games, activate game play credits, or make menu purchases. You can increase your balance by adding funds to your card via the website, kiosks, or Winner’s Circle counter. Prize redemptions also lower your card balance. Keep checking your balance regularly after playing games, dining, or redeeming rewards to see the updated amounts.

Do I have to register my Dave & Busters card to check the balance?

Yes, you need to register your Power Card and create an online account profile in order to access your full card balance and transaction details across all the available methods – mobile app, website, in-location kiosks or employees. Unregistered cards can only be checked at kiosks. To register, provide your card number and personal details at any Winners Circle or km website. This links your card to your account.

Can I check my balance if my card is lost or stolen?

If your registered Dave & Busters card is lost, stolen, or misplaced, you can still check your balance by logging into your account online or using the mobile app. You should also immediately disable your card through your account which will block access to your balance. You can then request a new replacement card be issued and transfer your balance to that new card when received. A small replacement card fee may apply.

Why is my balance different than my last receipt?

Your Dave & Busters card balance can change frequently with new transactions. The balance shown on your last receipt or transaction record reflects your balance total at that specific time. Any new activity, games, dining, or redemptions will change your balance up or down since that receipt was issued. Always check your current card balance to see your latest available amounts. Do not rely on old receipts or transaction records to know how much is on your card presently.

Can I split my card balance between multiple cards?

Unfortunately, you cannot split or divide your Dave & Busters card balance between multiple Power Cards. Each card maintains its own separate ledger and balances. However, you can conveniently manage and check balances for all cards linked to your single account profile. To access additional new cards and balances, simply add new Power Cards to your online account by registering each card number to your profile.


Checking your Dave and Busters card balance is quick and straightforward through the mobile app, online account, in-location kiosks or employees. Your balance will fluctuate with your card usage, so check it often to know your updated amounts available. Registering your card and creating an online account profile provides access to your full balance details 24/7. With multiple convenient options, you can easily stay on top of your Dave & Busters card activity and available balance.

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