Address: 1308 The Plaza, Charlotte, NC 28205
Phone: (704) 723-1351
Menu: View Online
What Time Does Dunkin’ Open?
Saturday,: 7AM to 5PM
Sunday,: 7AM to 5PM
Monday,: 6AM to 5PM
Tuesday,: 6AM to 5PM
Wednesday,: 6AM to 5PM
Thursday,: 6AM to 5PM
Friday,: 6AM to 5PM
I love this place! But I especially love it when the kind tall gentleman with tattoos is working, he’s been here a long time and has always gone above and beyond with his service! There should be a tip option here! My birthday drink today was perfect, as pictured.
Terrible customer service. The manager has music playing so loud I was confused if I was entering a night club or a Dunkin Donuts, not too mention the workers mumbling to me with masks over their faces… can’t hear or understand anything you’re saying buddy. Mobile ordering is supposed to faster, but you go in and nothing is ever ready and then they have to ask you what you ordered so they can make it. Today was a burnt sandwich missing half the ingredients. Egg, cheese, and bacon – how do you forget both the bacon and cheese?
Very clean inside. Fast and friendly service always has been given. They will ways get your order right ✅️
This place is the worst. They always get my order wrong. The manager is with a nasty attitude always and the kids taking the order are not trained yet. I spend alot every day I go. Get a better manager with some customers service and train the staff better.
Old doughnuts staff doesn’t see you at all even after waving saying excuse me only after turning around and walking out of the store does someone finally speak to you.did not order.
I saw a billboard for their new cold brew with sweet cold foam and had to give it a try. I ordered through the app and found that they had a deal going on for $3 for a medium cold foam cold brew. It was ready within 5 minutes of ordering and the customer service was great. I loved their version of cold foam and I am sure I’ll be back for more.
Walked in and was told that ordering through the app would be faster than standing in a line of 3 people.. ok.. download app, set up profile, app says it is experiencing difficulties for adding payment and unable to checkout. They tell a customer in line that they are only taking food orders through the app. Left after being unable to set up the app
I don’t recommend this location.
They did not put the sausage on a Sausage egg and cheese sandwich. How do you mess up a food item with the recipe literally in the name?
It was a doordash order so no way to check at store first.
The iced coffee at Dunkin is hit or miss, this one definitely missed.
The best Dunkin Donuts in all of Charlotte. Every employee is in such a good mood. The manager here is so friendly/upbeat. I always get my order super quick whether I order ahead or walk in. 10/10 everyone here deserves a raise.
Sun Ray Vibes
Do not recommend due to service. Rathe go across the street to Hariss teeter / Starbucks.