Address: 6763 Albemarle Rd, Charlotte, NC 28212
Phone: (704) 569-1051
Menu: View Online
What Time Does Dunkin’ Open?
Saturday,: 7AM to 8PM
Sunday,: 7AM to 8PM
Monday,: 6AM to 8PM
Tuesday,: 6AM to 8PM
Wednesday,: 6AM to 8PM
Thursday,: 6AM to 8PM
Friday,: 6AM to 8PM
I went there to buy breakfast today, as the line on the drive thru was long, I decided to go inside. It was awful. They were busy taking care of the customers who were in their cars, while I was standing in front of the register waiting for them to look at me. Probably they need to pay more attention to the customers who go in.
7/25 6:45pm i use the self kiosk to place my order and i had a tmobile tuesday qr code wanted to scan it but wasn’t allowed. So i asked and there were 3 ladies at the counter weren’t friendly especially the heavyset lady i assume she was the manager. I told her i wanted to pay but the message kept popping up on my phone and i had the tmobile tuesday offer expiring today wanted to do the right thing and she told me i can have it for free. Won’t be coming back to this location just horrible workers there want to work but not give excellent service
This review isn’t about the service. The service was great. This review is solely about the manager/lead and how she spoke to the staff. It was rude and belittling. I feel bad for how these young women were spoken to this morning while there was a full line in the drive thur!
Ordered wraps and looks like they are frozen cause the only warm part was the wrapping but cold cheese, egg and bacon. Now I don’t want to order wraps anymore just thinking about this experience. I asked for unsweetened tea with splenda, I got no splenda at all so I ended without breakfast after waiting in line for way to long.
William Crowner (Abbot360)
Has Baskin Robbins inside ….we’re skimpy on pumpkin swirl that day…but much better than most Dunkin’s…
Antoinette “Hoodstarlit” Clark
I don’t really like dunkin coffee…I gave them a try when they did a copy cat version of starbucks Pumpkin Cream Cold Brew .. while waiting for the real thing…Anyway it was disgusting like all their coffee.. But still come here for the best pumpkin munchkins….
The iced coffees were made very well. Yet upon our arrival whoever took our order had a bad attitude. Once we arrived to the window she looked as if we were bothering her and didn’t want to be there. Horrible service from the staff most of the time.
Time to update this review because service has definitely changed! Perhaps it was because of low staffing or pandemic turnover but things have greatly improved at this location. Generally friendly service, coffee is good and consistent, and the drive thru lines move along. Now I regularly stop here during the work week.
Renewed, Clean, Nice
I just went to get ice cream for my daughters and I could bearly hear the lady through the intercom. Anyways I go to order and she just seemed to have a really bad attitude. I pulled off after the huffing and puffing she gave me while I was ordering. I felt like I was an inconvenience!