Dunkin’
Address: 13600 Falls of Neuse Rd STE 100, Raleigh, NC 27614
Phone: (919) 562-3054
Price: $
Menu: View Online
Rating: 3.9
What Time Does Dunkin’ Open?
Sunday,: 7AM to 6PM
Monday,: 6AM to 6PM
Tuesday,: 6AM to 6PM
Wednesday,: 6AM to 6PM
Thursday,: 6AM to 6PM
Friday,: 6AM to 6PM
Saturday,: 6AM to 6PM
Dunkin’ Reviews
Sharon Wilson
This store is the worst I’ve ever visited. The employees are rude, disrespectful, and very unprofessional. My son stopped in the drive-thru and the young lady through the speaker denied him service because she “thought” he was another person she literally said through the speaker, “We do not serve woman beaters at this location!!!!” What!!!! I called to speak to management and no one returned my called. I am seeking legal action. How can this happen and it be ok?????
Leslie McMillan
When you asked specifically for your avocado toast to be toasted you don’t expect it not to be. This is the second time this is happened at two different Dunkin’ Donuts. Won’t be ordering this again.
tiffany huff
Terrible customer service. I asked for a chocolate croissant and they told me they were out of them at the window. No big deal, I understand supply is short right now. So I asked for a 10 count blueberry donut holes instead, the same way I normally ask for them on any day I order them. She hands me a blueberry fritter or something and I let her know that wasn’t what I ordered and reiterated what I wanted. The coworker behind her snatched up the bag, took out the fritter and threw 4 donut holes in the bag, and handed it back to me. Instead of letting me just pay for what I actually asked for, which I wouldn’t have mind doing if they charged me incorrectly. I didn’t even get the chance to say anything because she closed the window. Definitely happy this isn’t my normal dunkin.
Mark S
Who doesn’t love Munkins. Also enjoy the bacon egg and cheese on a croissant. Fun is normally good. Service is friendly.
mike mckeown
These people are great! They will even chop up my fried egg I get on my avacado toast! I drive past a lot of other DD’s just because I like the service here.
Zack L
Got a nitro cold brew with foam first thing this morning. It was cold, it was coffee, it had foam. But it wasn’t nitro, it was iced coffee out of a jug with spray whipped cream on top. Tasted good enough just not as advertised.
Renee Barnum
I’m not sure why I come back here. Every time I do I have to wait excessively before anyone acknowledges me. I don’t expect you to immediately help me if you’re busy, but simply acknowledge your customers at the register when they’re waiting 10 mins to even be noticed. The food and drinks are good, but the customer service totally ruins it. Whoever manages this location, please talk to your associates about the importance of greeting their customers in a timely manner. It makes all the difference.
B T
If you enjoy stale donuts at 9:30 AM, have them stuffed into a bag smooshed together, and waited on by a lamp, you will love this place.
Martin Bell
Food was quite good and hot. John at the cash register did a great job of compassionately greeting all guests and starting everyone’s morning with a smile and a kind word.
René Rodriguez
Long wait time and the coffee was horrible. I ordered a cappuccino, but received warm coffee milk without the sweetener. If you can’t make a cappuccino then don’t. Let a coworker or manager that does know how to make it instead.