Dunkin’
Address: 351 Grand St, New York, NY 10002
Phone: (646) 398-7070
Price: $
Menu: View Online
Rating: 3.8
What Time Does Dunkin’ Open?
Sunday,: 6AM to 8PM
Monday,: 6AM to 9PM
Tuesday,: 6AM to 9PM
Wednesday,: 6AM to 9PM
Thursday,: 6AM to 9PM
Friday,: 6AM to 9PM
Saturday,: 6AM to 9PM
Dunkin’ Reviews
Jim Leung
Good service. I don’t know why it read Dunkin. The pictures clearly said,”Carlo’s Bake Shop”.
Echo Wu
Now for order the cold drink,
they will do Water into the drink,
doesn’t matter you pay extra milk
they just do half or less …
Don’t ask me how I know,
because people always drink coffee will be know the difference between adding water and milk and it can be seen from the color
Tee Brooks
The coffee was great (ordered the cake batter iced latte) but the sprinkles were old and the whipped cream was lackluster.
Wilmer D’Parranda
Food was as expected, but the price was slightly higher then other dunking donuts around the city. My order total was about a $1 extra usually I would not of paid mind to it, but when this is gonna be your new spot to purchase you regular order. It adds up over time
Rosa Pierna
Great selections of donuts, cold coffees, the best cocoa milk drink in town. Stay safe. Keep up the good work. Positive. Be safe. Enjoy
Sabah A
Staff was very kind. There’s a school across the store and unfortunately they had to deal with a lot of kids misbehaving. They handled it well tho.
Evelyn Vizcarrondo
It’s okay but a lot of times I’ve gotten the wrong order. And they have to tell people who are not eating their to get out and stop doing transactions in there they have nothing to do with the food. And we just like other people have said dysfunction Donuts coffee is really watered down. And I will know I hit a pole Dunkin Donuts I love it but the coffee here is horrible
Sean
Barely any coffee taste in their coffees. To make up for the lack of taste they just add a bunch of sugar/syrup in there. This is especially truth with their promotions. This is not the first dunking donut franchise i seen doing this and they all seem to be run by Indians/middle eastern people. These people nickel and dime everything and are honestly destroying the DD brand. To add injury to insult, your foods and drinks are not exactly cheap or any cheaper compared with Starbucks where all employees speak almost perfect English and are generally nice and friendly. DD employees all seem to be either high or think they are too good for their job while sucking at it.
Sherri Nienass Littlefield
EDIT 6/5/19: This Dunkin’ took my T-Mobile coupon, no problem at all today, so I’m editing my review from one star up to four. The two employees that refused my coupon weren’t there. Perhaps it is a problem with management, but my experience this morning was pleasant as it has been for the past 3 years, so I am updating accordingly.
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(ORIGINAL REVIEW) The last couple trips to this Dunkin’ have been pretty disappointing. I’ve been going to this specific location pretty regularly for about 3 years and have never had an issue. I recently switched phone carriers to T-Mobile and they have a weekly free latte offer on their app. The last couples times I’ve tried to redeem it, I’ve been told “the system is down,” or “our scanner isn’t working.” This wasn’t a big deal, but I went to another Dunkin’ and saw how they scanned in the coupon. The scanner at this Dunkin’ is working fine, they just don’t want to redeem the coupon – and make up excuses. I went back yesterday and asked them to try to scan the coupon. They rang a medium latte up on one computer, and used a separate computer scanner to scan my phone. I politely told them “…that’s a different scanner that isn’t connected to the computer.” The two employees helping me got sort of hostile over this, and deleted the latte that was rung off the initial computer and pretended to attempt to scan my coupon. I then pointed out.. you deleted the latte, so the system doesn’t know what you’re scanning. You see, the screen facing the consumer shows us this information.
This is really insulting to the intelligence of consumers… I’m not trying to be ridiculous over an inexpensive latte, but if you don’t want to honor the coupons, do the right thing and officially tell T-Mobile you’re a non-participating store. I would give this place 4 stars for the past couple years, but based on these last couple experiences, you’re getting one. I’ll update when positive changes are implemented.
Jane Leung
I usually go for their iced tea and powdered and cinnamon donuts. Doesn’t seem like every location carries them. I was in luck today and got two powdered donuts. There was a little bit of a wait as only one person was behind the counter doing everything. I didn’t mind since they had my
