Dunkin’
Address: 12425 Warwick Blvd, Newport News, VA 23606
Phone: (757) 597-0010
Price: $
Menu: View Online
Rating: 3.1
What Time Does Dunkin’ Open?
Saturday,: 5AM to 7PM
Sunday,: 5AM to 7PM
Monday,: 5AM to 7PM
Tuesday,: 5AM to 7PM
Wednesday,: 5AM to 7PM
Thursday,: 5AM to 7PM
Friday,: 5AM to 7PM
Dunkin’ Reviews
Ryan Stewart
This Dunkin donut is the slowest, most inefficient establishment I’ve ever had the displeasure to order from. I ordered online, and yes, they were slightly busy, but that’s no excuse. We gave them twenty minutes to prepare our order of two coffees and a half dozen donuts. We got there, and they had not even started on it after waiting an hour in line? NEVER again will I go here!
Anne Nelson
I pulled up to the drive thru and the person at the order speaker left. I pulled up and a girl said “just a minute please” and sat there for 5 minutes with my radio on, window open. Finally I said “excuse me” a boy said “I’m so sorry, what can I get you?” I placed my order, he told me the amount and I drove up. I sat at the pickup window for more than 8 minutes. I sat there for a while and watched employees 3, walk back and forth, 2 girls had a conversation and a few minutes later someone came toward the window but never spoke to me or took my payment. I then watched him start to brew a large insulated container of decaf, mix several frozen drinks, bag someone else’s order. The line behind me started to back up, the woman behind me would catch my eye and I shook my head, held up my card and she was upset too. A third car pulled up after her and started to get impatient. After 9 minutes passed by one boy took my payment, no mention of the delay and handed me my coffee. Another boy gave me food. I thanked them both because I was pretty sure they would get yelled at by the customers behind me. My order was hot and correct but my coffee was full of coffee grounds. Don’t think I’ll be going there anytime soon.
David McDaniel
I was the only guy in the entire store and stood waiting for someone to take my order for 10 minutes. I gave an extra star because at least the coffee and breakfast sandwich was good
RR
Doors locked and NO SIGNS… again! Thanks for not communicating with us! I really LOVE (not!) walking up to pick up my order and finding the door locked, then having to wait in the drive-thru line for 20+ minutes (nice sign on the drive-thru speaker, by the way, AFTER we wait in line). Have you ever heard of customer service?
April Weaver
This used to be the best in the area. And I’m usually pretty patient. However when they didn’t include part of my order in the bag I had to wait in the drive thru line again and then wait for it to be made. I don’t typically expect free or complimentary but this was ridiculous. Just open the doors for pick ups and screw ups. I will definitely just drive by this one too go to J Clyde.
ice oncoldfire
always a great place. i really enjoyed the workers. theres one worker there i think her name was wendy or whitney. but she was amazing and a great help. very sweet girl i will come back soon
Norman Whittom
Good coffee and doughnuts. The survey for the free doughnuts isn’t working very well. Hasn’t worked in 2 weeks properly.
Deniz W
Worst Dunkin Donuts I’ve been too! The staff seemed to not want to be there and the place just really run down! They were also out of most of everything.
Wendy Brown
I did an app order and got to the window. They asked what I got, I said an app order and my name. The gal turned around and looked very confused. She handed me a drink and said have a good day. I said there was more to my order. She asked what did you get? I said a sandwich and 10 donut holes and one donut. She said ok and left. Another gal came to the window and said $9.08. I said I already paid via my app order. She looked confused and said oh. What did you get so I repeated myself. The younger gal came back with some donut holes which weren’t correct. Needless to say after several times of opening and closing their little window and 20 min later I got the sandwich and some of the correct donut holes and my one donut. This is not the first time this has happened. It seems like every time I place an app order the same run around happens. They always look so confused….
Jessie Deardorff
My mom thinks the hand soap smells good, “safeguard” brand
