Dunkin’
Address: 1020 Gateway Blvd #101, Boynton Beach, FL 33426, United States
Phone: +1 561-345-2332
Price: $
Menu: View Online
Rating: 3.9
What Time Does Dunkin’ Open?
Saturday,: 6AM to 5PM
Sunday,: 6AM to 5PM
Monday,: 5AM to 5PM
Tuesday,: 5AM to 5PM
Wednesday,: 5AM to 5PM
Thursday,: 5AM to 5PM
Friday,: 5AM to 5PM
Dunkin’ Reviews
Dona Hartstein
I’ve been giving this location my business for over a year. the staff was great, customer service was fantastic. About two weeks ago everyone I knew was gone. All new faces, a bit disappointed but that’s business. In the whole year that I gave this DD my business I was always pleased with the service, never had to return any item. Since the staff has changed I’ve had to go back three times!! Very frustrating. Time for a change.
Ashley Belits
2 stars because its conveniently near work. The purpose of this review is to express my feeling towards overworked employees. The kind guy that was in today was all by himself with a line of people waiting to order and pick up their online orders. He was kind and efficient at his job and deserves a raise big time if he’s going to be the only one that comes to work the morning shift at a busy coffee store.
Dana B
They are completely incompetent. I arrived at 710. At 725 it was my turn to order. Per the Dunkin’ App, I activated a free muffin with a medium coffee. Their machine didn’t read it.. the girl walks away for at least 1 minute to call someone. The line is at the door at this point. Finally, I nicely said that I’ve been waiting for 15min and I need to go to work if they can please just give me the muffin so they can figure out the problem. They said no. She proceeded to talk on the phone IN FRONT OF ME that I’m yelling at all the employees and didn’t understand the app even though I clearly showed her what I did. I will be calling corporate about their blatant disrespect towards customers talking about me in front of my face!! When they were the ones wrong!
R S70
They need to close this location & hire new the kids here only care about talking about their night and weekend drama The girls are all rude if they don’t know you. you have to wait almost 15-20min for your food while they talk. It’s fast food how hard can that be and hire customer service friendly staff. I just stated working in the area. and everyday even with 2 customers it is still slow and full of drama behind the counter.
Raul Fernandez Jr
The employees are nice and the mobile orders are usually on time which is great. However, lately they cannot sustain the rush hour between 7:30-8. They need more help wait time can be long like 15 min or more.
Ya-Scent Creations
I go in to give the staff the benefit of the doubt and 8/10 it’s always a disappointment. This morning I asked for decaf TWICE and still got regular. Everyone is either talking to each other or texting. I am glad that my last two visits the store has been clean. Usually isn’t. And yes I know when I am drinking regular coffee vs decaf. I get instant headache with regular coffee.
Cory P
Went this morning, (8/31) the service was excellent, so friendly. The gentleman who served me today was SO NICE, it says Stanley on my receipt, thank you to you, and to the woman who was working with you this morning, for making the start of my day extra special.
Canisha Mosley
I never like to make bad surveys but this is getting out of hand. the customer service there is so poorly. they dont even like speaking to u or acknowledging u when u come in. (only the one new guy with the nice curly hair) i dont know if its cause im black and 90% of the staff there is also and it shames me to say it but we feel like we have to treat our ppl with less manners and the non colored ppl with manners bc of race. well i come there every day going on 2 years and order the SAME exact thing but my order has been not worth the time and trouble. and i wish i had time to go to another dunkin just bc of it but its in my route to my job. i dont normally complain but the last few times ive got a plain bagel toasted it has been burnt & tell me why twice it was not even cut open or toasted and just put in the wrapper and in a bag. i tell the girl there and she didnt even apologize or say the next one will be on us or nothing knowing ive come there soooooo many times in the last year or so. yesterday was my last straw when i had to leave my job and come back bc the plain bagel i always purchase toasted had all this cream cheese on it. ( first off that’s extremely too much cream cheese i bet u guys can save more as a company if ur employees stop putting so much spread on everything) anyways when i told her my bagel have cream cheese on it and its supposed to be plain she just made me a new one and gave it to me in my hand with no bag!!!!… like c’mon i spend $4.67 everyday there 5 days a week thats alot of money if u think of it yearly so i think i deserve a bag.
Lee L
This location has went waaaay down hill in the last 3 years. Used to be my favorite location even with how busy it gets, I didn’t mind. But NEVER will come back again. Rude behind young girl behind the counter that messed up my sweet tea 4 times. Like how?? Then got the nerve to catch an attitude and making smart remarks when I walked back in for a remake. I let it go. Came back a different time same issue. Bad customer service! No “sorry I will accommodate that” or hello, thank you come again. They need corporate to step in
Travis G
Decent location. A little hard to get in and I out of during the morning rush, and they normally don’t put mobile orders on the mobile order stand for whatever reason, but the drinks are made well!