Dunkin’ in Birmingham (Photos, Menu, Reviews & Ratings)


Address: 1820 Gadsden Hwy Ste 100, Birmingham, AL 35235

Phone: (205) 508-3638 phone number3

Price: $

Menu: View Online

Rating: 3.6

Website: https://locations.dunkindonuts.com/en/al/birmingham/1820-gadsden-hwy/350246?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=350246&y_source=1_MTIxMDg1NTMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

What Time Does Dunkin’ Open?

Saturday,: 6AM to 7PM

Sunday,: 6AM to 7PM

Monday,: 6AM to 7PM

Tuesday,: 6AM to 7PM

Wednesday,: 6AM to 7PM

Thursday,: 6AM to 7PM

Friday,: 6AM to 7PM

Dunkin’ Directions

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Dunkin’ Reviews


I got the large chai with light ice, plain bagel bites, and avocado toast with tomatoes. Everything was so good, wasn’t a long wait and the staff are super friendly. I absolutely adore the lady with the purple hair

David Williams

The sign says they are open, but doors are locked with shelves pulled in front of the doors inside the store. No one answered the phone. A sign explaining the operational status would have been nice.

Jacob Phillips

DO NOT USE. Worst experience ever. I decided to surprise my customer with 6 dozen doughnuts and put the order in on DoorDash *the day before*. THIS note came attached my order. They did not contact me OR DoorDash that they could not fulfill the order. This made us look bad to our customer. I will never use this store for our business again.

Hannah Brooks

I just moved here and this Dunkin has gotten my order wrong the 3 times I’ve been there. I tried it 3 times to give them chances but no more. Today I went back and told them my order was wrong which was the first time I said anything because I know Dunkin’s are always busy. They gave me the wrong order again after I told them it was wrong. I had to describe exactly what I ordered and they said they didn’t have that and never have. It’s kinda funny since they had it a few days ago. The experience was definitely frustrating, but the attitude I received from multiple workers was crazy. I hardly ever write bad reviews, but felt the need to for this one. Good luck if you go here.

Mallory Morgan

This location just gets worse & worse. I go here mainly for FROZEN coffee & they always say they can’t make it. This is turning into a McDonald’s situation. If you go inside there are roaches ALL OVER the floor. I also had a bug in my drink. Bagel minis are sometimes frozen solid, sometimes hot. Coffee is never consistent. Whoever owns this location…have some pride in your store!

Giselle Vasquez

I’ve been here only a handful of times & usually rather go to Starbucks. The staff is ALWAYS rude with terrible attitudes. I remember why I always go to Starbucks when I come here. Today was definitely mg last time here and I hope these employees figure out that an attitude is not essential for a thriving business. Dunkin’ needs to hire people who actually want to work.

Chasadee Brown

I ordered a frozen chocolate mocha via doordash, when I received my order it was an iced hot chocolate. I went back to the location to get my drink remade, because mistakes do happen. The manager on duty told me their machine was down. So they can only do iced drinks. I said okay, but why didn’t they let the dasher know and I could have chosen something else or canceled the order. Instead you all gave me what you wanted to, she then proceeds to say we can only do iced drinks,you want a refund. As I mentioned before it’s a doordash order she can’t give a refund even if she really wanted to. I asked how and I ordered through doordash. She stared with a blank look on her face!! Customer service sucks!! The lady in front of me order was wrong and they only offered her a refund as well. We don’t want the money back, we want what we ordered!! Simple!! If you are out or can’t make it we want communication so we don’t make unnecessary trips.

Dj Jennings

I was completely humiliated by these workers, the only helpful one was the one named Jamiri, I was threatened and called names for only wanting my correct order. I was completely passive and nice. I tried to get something else instead but they instead slammed the window in my face. I hope this place hires new workers.

Kearra Cooper

The staff was very sweet. This was my first time at this location. I changed my mind on my drink and they had no problem Changing it. I come from fast food so I know how annoying that can be but they had no problem.

Kameryn Ashurst

WORST dunkin experience of my life, and I go to one everyday. Rudest service ever, argued with me over my coffee being made wrong (WHICH ALL 4 WERE WRONG), and proceeded to hand my drink out sideways while it was spilling out the side because I asked her to fix it. Do not go here unless you want to be disrespected and have disgusting coffee

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