Address: 1931 W Northern Ave, Phoenix, AZ 85021
Phone: (602) 242-1861
Menu: View Online
What Time Does Dunkin’ Open?
Saturday,: 5AM to 7PM
Sunday,: 5AM to 7PM
Monday,: 4AM to 7PM
Tuesday,: 4AM to 7PM
Wednesday,: 4AM to 7PM
Thursday,: 4AM to 7PM
Friday,: 4AM to 7PM
Tired of paying for a cup of milk. This is the 3rd macchiato I’ve received from this location that is almost completely milk. I even asked for an extra shot of espresso.
There should be a total of 4 shots, but it’s completely white. Please train your employees to follow the formulas. This stuff is too expensive for this kind of error.
Donuts were fresh. Price is good. They were friendly even tho I think the guy was new because we was trying to remember each donut we wanted instead of grabbing a box and putting them in while we picked! I was like…this may be easier to put in a box as we pick cause there is no way you are going to remember all this!! But overall it was a good Dunkin!
Employees are very nice every time I visit this location. I never wait long. If I do have to wait long, it’s because of a customer who didn’t know what they wanted before getting to the register. Again, the employees know what they’re doing and get you in and out in a reasonable amount of time.
Went thru drive thru last week and ordered Sweet Black Pepper Croissant. Got to work to find a bagel with ham and cream cheese in my bag. Drove thru again today and ordered Sweet Black Pepper Bacon Croissant. Got to work and was given plain bacon, egg, and cheese croissant.
They did not provide a receipt on either occasion.
I will spend my money elsewhere in the future.
The worstb experience I’ve had with dunkin. First I get burned hash browns and then the only 2 donuts I ordered were supposed to be the chocolate glazed ones and they gave me 2 plain glazed ones. I’m so mad because I felt like the one manager was just totally against everything I was saying and so I ended up driving off with my order never corrected. I’m changing locations from now on. The customer service was as bad as the food
First thing first I wanted Krispy Kreme cause they would NEVER. Donuts were cold and dry per usual! Asked for cappuccino and I get frappe! I took it because I was trying to be nice!! Drinks are horrible!
Joseph Thomas jr.
The half dozen donuts I picked up I had to return the next morning because they were not very appetizing. It was 830am and already they looked a day old. I didn’t receive an apology, just a huff and what donuts do I want. I chose Dunkin cuz I just moved here from KY and that’s who I went to back home but I guess I’ll be trying Bosa or someone else even if they’re a lil further. (Maybe they’ll have french crullers!)
Came to this Dunkin today and the lady working the drive thru definitely didn’t sound like she wanted to work today. Very rude as hell and no customer service what so ever.. do better Dunkin
Fresh donuts and the staff was very nice even when they were slammed with orders.
Jessica Ma (제시)
I am rating this as a 3 star cause I love Dunkin and live for the evening shift. I decided to go this morning at 7am and order the seasonal med iced pumpkin signature latte with some caramel, I mean I did get my latte but without whip cream and cinnamon on top as usual. The drive thru lady looked at how messy my drink was and didn’t bother to wipe it off and proceeded to give me my drink in hand like that and then said thank you and disappeared before I can even say anything. Just I’m sorry it’s gross to grab a messy drink and not even have napkins for it…. I will still go here but for my evening people for now on….