Dunkin’
Address: 3230 Austin Bluffs Pkwy, Colorado Springs, CO 80918
Phone: (719) 344-9835
Price: $
Menu: View Online
Rating: 3.7
What Time Does Dunkin’ Open?
Saturday,: 5AM to 6PM
Sunday,: 5AM to 6PM
Monday,: 5AM to 6PM
Tuesday,: 5AM to 6PM
Wednesday,: 5AM to 6PM
Thursday,: 5AM to 6PM
Friday,: 5AM to 6PM
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Dunkin’ Reviews
Rachael Lyon
This is the second time I’ve been disappointed with the doughnuts I’ve received at this location. If you get something frosted, just know the frosting is super lightly applied. It tastes more like you are eating just a plain doughnut than a frosted one. The first time this happened I had gone through the drive-through and the doughnut I was given looked like it had tipped over shortly after the frosting was applied and only half the doughnut had frosting. They told me that was the last one they had of that type so I figured that’s all that they had to offer. Today I went into the store and I have to say that is how most of the frosted doughnuts looked. Not sure how that is viewed as acceptable by management but needless to say I’m very disappointed with the doughnuts I brought home with me today and will visit other Dunkin’ locations in the future.
Enlightened -O
I love Dunkin’ doughnuts but this one has some employees that just don’t want to work there. The one who took my order was doing a sigh after every item I ordered saying in an tone is that all. While we were ordering for our family that traveled across 2 states we needed coffee. There was extra extra sweetener in my drink and my wife’s drink wasn’t even filled to the top. I felt vindictiveness from the employee who did not appear to be happy with us being there. I was met with this sign in the window. That I will link the image. This is not how to run a great franchise like Dunkin’. This particular employee has a short haircut (black hair) and is male Has earrings. We haven’t had this kind of poor service in a while. We know this employees actions do not reflect the owners more than likely. Just want to bring this to your attention. That way appropriate action should and can be taken. I’ve had Dunkin doughnuts there in the past and usually there was great service and good people. That guy is a bad apple. The picture I posted there was a sign at the window basically shaming people who don’t tip. This kind of arrogance will hurt the business.
Frances James
I would have to agree with all of the 1 star reviews. I used to go to this location and it was great, long lines but that’s cause it was so great. Now I pull right up and it’s cause I think alot of people stopped going to this location. It should probably be closed down. They are always out of items, which I cannot believe that when I’m there at 7am. I have asked for muffins for the past 6 months and they are always out. I asked what time you have to get there to get a muffin and all of a sudden they have every flavor??? Strange!!! I’m not sure what happened to this place but any other location is on top of it, especially the Dublin location. They deserve the award of the year! It’s out of my way but I will go there every morning now because they have everything and they are pretty fast. I would recommend more people to go to that location. I feel for these employees that are maybe not trained right and need a job and are trying but something needs fixed here.
Kristine Roberts
Dunkin’ Donuts is literally the worst place to go for coffee. If they make your drink correctly, it’s outstanding, but nine times out of 10 you’re going to get the wrong drink or you’re going to get a drink made poorly, by a worker that really doesn’t care about their job. We repeatedly get drinks that don’t taste right we never go consistently and get a drink that is the same that we ordered the day before, but we continue to go and give them a chance after chance. Today I went to the location on Austin Bluffs I ordered through the Mobile app I ordered 10 munchkins and a small caramel craze iced latte and a medium caramel crazed iced latte made with oat milk. When I get there the order is not ready, they say that they don’t have any old milk can they use almond milk instead, I say OK that’s fine. I get up to the window she handed me the caramel craze iced latte, it has no whip cream or the caramel on top. She then handed me the almond milk iced latte which does have whip cream and the caramel on top. I asked her if she can add whip cream to my caramel craze since that’s how it’s supposed to be served and she looked at me weird like I ordered it wrong and then goes and does it. And then after she brings a drink she says thank you goodbye without giving me my munchkins. I let her know hey I had an order of munchkins she goes and makes those. While she’s getting those I’m looking at the almond milk drink and it’s completely white. It’s just milk it’s all milk no caramel no coffee. I had already pulled off and on my way to work so I call back to the store and speak to the lady that made the drinks. She tells me the ingredients and tells me they should be make correctly blah blah blah but there’s no way there’s espresso in my drink when it’s 100% white. So she tells me she can take my name down and I can come back for a free drink another time but I need to hold on for a second so she can do her drive-through orders, I waited for five minutes and she never came back to the phone so I hung up and now I’m going to start my Saturday by drinking a glass of almond milk with ice.
Ally
Emily was my barista today, and she did a LOVELY job at making my (somewhat) complicated coffee order. Tasted absolutely delicious, will definitely be coming back!
Haley McKenzie
This is honestly the most average Dunkin’ location I’ve ever been to. The workers are super polite, and the coffee is surprisingly pretty consistent, but the food is a bit lacking. The donuts are never quite frosted right and the sprinkles are always lacking. The hot food is always hot though, and they do have some mean hash browns. Overall, just your average chain donut shop
Jc
I absolutely hate that this is the only Dunkin Donuts on my way to work everyday. They are usually always running late even though I order ahead of time on the app. This is the most inconsistent run business! Half the time my sandwich is burnt and the drinks are never the same. One day it’s really good and then the next few times it’s probably watered down or not even what you ordered because they are out. Not really sure if this is bad management or bad training from corporate. Either way this place is not worth wasting my time before work anymore.
Robin S
So I went to this location more than once prior to writing a review as I truly was hoping my first few visits were a fluke. Sadly this location has let me down each time I have went. I have gotten old, sad, stale donuts in the morning time more than once. Which when you only grab a couple kinda make them stand out. Fortunately I have had one out of the ones I have purchased that was fresh which is why I didn’t go with a 1 star review.
I have also ordered iced lattes that are basically given to me with very little flavor and mostly ice.
This location was on my way to work so super convenient…. but I think if I ever want donuts or lattes I will go elsewhere.
M Sargent
Someone do a taste test before selling? Got down the highway before opening the bag and found it like this.
Would have failed.
Tried a bite anyway and clearly a leftover from yesterday or ?
Never again.
allyftstyles
place constantly slays. never disappointed. the staff raises the bar and does it flawlessly. they deserve an award truly. they deal with the most rudest people and they handle it well. no complaints! they’re such nice people! big slay!
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